IT Support Specialist
3 days ago
About Allegiance Technology Ltd
Allegiance Technology Ltd is a leading IT services and consulting company that has established itself as a reputable partner in the tech industry. With a strong reputation among clients and staff alike, the company is seeking a talented IT Support Specialist to join its team.
Job Summary
We are looking for an ambitious IT Support Specialist to provide technical support to our external clients. As a key member of our team, you will be responsible for resolving and escalating tickets, participating in large projects, and conducting technical research to find innovative solutions for our clients.
Key Responsibilities
- Resolve and escalate technical issues for external clients
- Participate in large projects, including upgrades, rollouts, and migrations
- Conduct technical research to find solutions for clients
- Log and update IT support issues
- Participate in technical training and personal development sessions
Benefits
- 33 days holiday
- Pension scheme
- Annual bonus
- Modern, new office
- Working 38.75 hours per week, Monday to Friday, between 9:00am - 5:30pm
- Paid for Microsoft qualifications
- Yearly company trip away
Requirements
We are looking for an IT Support Specialist with a strong background in IT and excellent technical skills. You should have experience working with Azure, Windows Server, Windows OS, Exchange/Office 365, Hyper-V/VMWare, and Active Directory. Additionally, you should have strong networking skills and be able to work effectively in a team environment.
What We Offer
As an IT Support Specialist at Allegiance Technology Ltd, you will have the opportunity to work with cutting-edge technologies and develop your skills in a supportive and collaborative environment. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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