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IT Support Specialist

2 months ago


City Of Darebin, Australia Allegiance Technology Ltd Full time

About Allegiance Technology Ltd

Allegiance Technology Ltd is a leading IT services and consulting company that has established itself as a reputable partner in the tech industry. With a strong reputation among clients and staff alike, the company is seeking a talented IT Support Specialist to join its team.

Job Summary

We are looking for an ambitious IT Support Specialist to provide technical support to our external clients. As a key member of our team, you will be responsible for resolving and escalating tickets, participating in large projects, and conducting technical research to find innovative solutions for our clients.

Key Responsibilities

  • Resolve and escalate technical issues for external clients
  • Participate in large projects, including upgrades, rollouts, and migrations
  • Conduct technical research to find solutions for clients
  • Log and update IT support issues
  • Participate in technical training and personal development sessions

Benefits

  • 33 days holiday
  • Pension scheme
  • Annual bonus
  • Modern, new office
  • Working 38.75 hours per week, Monday to Friday, between 9:00am - 5:30pm
  • Paid for Microsoft qualifications
  • Yearly company trip away

Requirements

We are looking for an IT Support Specialist with a strong background in IT and excellent technical skills. You should have experience working with Azure, Windows Server, Windows OS, Exchange/Office 365, Hyper-V/VMWare, and Active Directory. Networking skills are also essential for this role.

What We Offer

As an IT Support Specialist at Allegiance Technology Ltd, you will have the opportunity to work with cutting-edge technologies and participate in large projects. You will also have access to ongoing training and development opportunities to help you grow in your career.