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Shift Manager
2 months ago
Job Title: Shift Supervisor
Job Summary:
As a Shift Supervisor at Starbucks, you will play a key role in ensuring the smooth operation of our stores. You will be responsible for motivating and encouraging the team, coaching them, and delegating daily tasks. You will also be responsible for role-modeling and inspiring the delivery of high-quality service while creating meaningful connections with customers and baristas alike.
Key Responsibilities:
- Leadership: Provide guidance and support to the team to ensure excellent customer service and a positive store environment.
- Coaching and Development: Coach and develop team members to improve their skills and performance.
- Operations: Oversee the day-to-day operations of the store, including inventory management, cash handling, and customer service.
- Customer Service: Provide exceptional customer service and create a positive customer experience.
- Team Management: Manage and motivate the team to achieve sales and customer service goals.
Requirements:
- Leadership Experience: Previous leadership experience in a retail or fast-paced restaurant environment.
- Customer Service Skills: Excellent customer service skills and the ability to create a positive customer experience.
- Communication Skills: Strong communication and interpersonal skills.
- Problem-Solving Skills: Ability to problem-solve and make decisions in a fast-paced environment.
- Team Management Skills: Ability to manage and motivate a team to achieve sales and customer service goals.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Advancement: Opportunities for advancement and career growth within the company.
- Training and Development: Ongoing training and development opportunities to help you succeed in your role.
- Collaborative Work Environment: A collaborative and supportive work environment.
