ITOM Specialist

7 days ago

Sydney, New South Wales, Australia beBeeServicenow Full time $140,000 - $170,000
Job Title: Servicenow ITOM Senior Technical Consultant

We are seeking a skilled professional to join our team in Sydney, working on interesting projects with a diverse group of specialists.

Your key responsibilities include participating in requirements gathering and design phases, structuring the delivery of the solution, conducting configuration, testing, demonstrations, proof-of-concepts, solution design work, test planning, deployment and hyper care activities.

To be successful in this role, you should have at least 3 years of experience in Servicenow administration and development, including demonstrated examples of delivered ITOM implementations in a large organization. Key skills and qualifications include:

  • Hands-on delivery exposure with Servicenow ITOM Discovery (MID Servers, credentials, schedules, probes/sensors), ITOM Service Mapping (pattern design, mapping application services, troubleshooting mapping gaps) and CSDM & CMDB (Structuring CI classes, relationships, and reconciliation rules)
  • Mandatory Servicenow CSA certification, with additional key certifications including CIS certifications or CAD
  • Strong development experience in JavaScript for Servicenow customisations including patterns, probes and scripts
  • Experience with APIs and integrations including REST/SOAP API, data transformation and import set mapping is a bonus

About This Role

This is an exciting opportunity to develop your skills and expertise in Servicenow ITOM. You will work closely with a diverse team of professionals and contribute to delivering high-quality solutions to our clients.

Requirements

To be considered for this role, you must have a strong understanding of Servicenow ITOM and relevant certifications. You should also have experience working with APIs and integrations.

What We Offer

We value diversity and inclusion in our workplace and offer flexible working options, dedicated training and certifications, and access to local and global events. We also prioritize wellbeing through our health and wellness program and employee assistance program.

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