ServiceNow ITOM Senior Technical Consultant

ServiceNow ITOM Senior Technical ConsultantServiceNow ITOM Senior Technical Consultant

1 week ago Be among the first 25 applicants

Direct message the job poster from xAmplify

ENABLING A SMARTER FUTURE
At xAmplify, we're not just another technology company - we are shaping Australia's future by driving intelligent automation and human-centred technology services to deliver real impact.

As Australia's leading Integrator of Artificial Intelligence and Automation services, we specialise in smart people, smart processes, and smart technology to enable businesses on their digital transformation journey. Our mission is bold: to lead Australia's digital evolution by accelerating the safe and secure adoption of AI and Automation.

We don't pretend to do everything. Instead, we partner with the world's largest and most innovative technology companies, aggregating cutting-edge solutions to transform businesses, industries, and government services.

We are enablers. What's ours is yours, so check us out online at xAmplify.com.au

OUR ROLE
As our new ServiceNow ITOM Senior Technical Consultant, you'll join our growing ServiceNow Capability and work with a diverse team, doing rad work for interesting projects. We're working to change the way our clients think about their work and the ServiceNow platform.

We do whatever we can to drive the best possible outcome for our customers - and that means you'll have the opportunity to work across different parts of the software development life cycle.
As our specialist ITOM Senior Technical Consultant, you'll represent xAmplify to our clients during requirements gathering and design phases, as well as helping to structure the delivery of the solution through to the client, of course with a focus on all things ITOM

Sure, there'll be a lot of ServiceNow configuration and testing – but we like to get involved in everything from early-stage demonstrations and proof-of-concepts, to hosting requirements workshops, helping work on solution designs and test planning, through to deployment and hyper care activities.

YOUR SKILLS & EXPERIENCE
At xAmplify, we look for individuals who thrive in dynamic, fast-paced environments and bring a passion for technology, problem-solving, and collaboration. For your ServiceNow platform expertise, we're looking for you to demonstrate your capability via:

• At least 3 years of ServiceNow administration and development experience, with a minimum of 2-3 demonstrated examples of where you have delivered ITOM implementations in a large organisation. It's hard to beat time on the tools

• Demonstrated experience and hands on delivery exposure with ServiceNow ITOM Discovery (MID Servers, credentials, schedules, probes/sensors), ITOM Service Mapping (pattern design, mapping application services, troubleshooting mapping gaps) and CSDM & CMDB (Structuring CI classes, relationships, and reconciliation rules).

• As this is a senior role, we consider a ServiceNow CSA mandatory, with the addition of other key certifications including the relevant CIS certifications or CAD.

• We like working across the entire SDLC – so if you've got experience defining ServiceNow requirements, building solution design documentation, or running functional workshops in an agile way, it'd be great to know about it.

• You have strong development experience, particularly in JavaScript for ServiceNow customisations including patterns, probes and scripts.

• Experience with APIs and integrations including REST/SOAP API, data transformation and import set mapping will be a bonus

• Your first project will be in a diverse client environment so a good grasp of infrastructure, networks, and cloud (AWS/Azure), along with the ability to partner and problem solve with infrastructure, application and security teams will see you deliver great results.

• We're building a high-trust, high-expectation culture within our team, aiming to help people work however they work most effectively for our clients – and that means you'll need excellent verbal & written communication skills, a high level of organisation and time management with the ability to work proactively and autonomously in a deadline-driven environment.

LOCATION
For this role, we're looking for a great Sydney-based talent, however if you have the skills and experience we've outlined above but are based across the Australian East Coast, then let's connect

KEY ELIGIBILITY
xAmplify partners with a diverse client base, including Federal Government, Defence, Enterprise, State Government, and Private Sector. As a result, our eligibility criteria may vary depending on the projects you may undertake.

For the initial engagement you'll commence on, we are looking for candidates with Full Australian working rights, which can include an appropriate visa.

WHY WORK WITH US?
In 2024 and 2025, xAmplify was proudly recognised as a Great Place to Work, reflecting our dedication to fostering an exceptional workplace for our team.
Getting AMP'D is our promise to you When you join us, you'll find a workplace designed to:

• Let you play to your strengths and grow professionally.

• Provide you with flexible working options, including hybrid arrangements, because we recognise the importance of putting you and your family first

• Enable you to grow without limits, with access to dedicated ServiceNow training and certifications, inclusive of the esteemed CTA/CMA.

• As the fastest growing ServiceNow partner in the region, you could have the opportunity to attend premier local and global events such as ServiceNow World Forum, Knowledge and more

• Support your wellbeing through our health and wellness program and a 24/7 Employee Assistance Program.

• An annual 'YOUx' day, which is a paid day off designed to give you a whole day to focus on YOU

• Support your growing family via a paid parental leave program.

• Provide access to exclusive benefits, retail discounts, and rewards through our partnership with Employment Hero.

A Commitment to Diversity and Inclusion
Diversity fuels innovation. At xAmplify, we welcome applications from all backgrounds, identities, and abilities.

Ready to be part of Australia's digital evolution?

Apply now or reach out at recruitment@xamplify.com.au

The future isn't just coming—we're creating it.

xAmplify is an advocate for diversity and inclusion, and welcomes applications from all irrespective of their gender, LGBTQI identity, ethnicity, religion, physical ability or age.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesSoftware Development

Referrals increase your chances of interviewing at xAmplify by 2x

Sign in to set job alerts for "Senior Technical Consultant" roles.

North Sydney, New South Wales, Australia 6 months ago

Sutherland, New South Wales, Australia 5 days ago

North Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 months ago

Sydney, New South Wales, Australia 3 weeks ago

Sutherland, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 6 days ago

Technical Consultant (Software - ITSM and PSA)

Sydney, New South Wales, Australia 4 days ago

PH based Senior SAP Technical Consultant/Data Engineer

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia A$90,000.00-A$90,000.00 5 days ago

Contract - D365 F&O Senior Developer/Technical Consultant

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 2 weeks ago

Senior Technical Consultant, Dynamics365 Customer Engagement (D365 CE)

Sydney, New South Wales, Australia 6 hours ago

Senior Technical Consultant - Salesforce

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 3 weeks ago

Solutions Architect - Enterprise Service Management

Sydney, New South Wales, Australia 2 days ago

Sr Manager, Technical Consulting (IRM & SecOps)

Millers Point, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia $140,000.00-$160,000.00 6 days ago

Sydney, New South Wales, Australia A$110.00-A$130.00 15 hours ago

Greater Sydney Area A$150,000.00-A$190,000.00 1 week ago

Sydney, New South Wales, Australia 1 day ago

Technical Consultant - Data Security (Microsoft Purview)

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia A$200,000.00-A$225,000.00 1 day ago

Millers Point, New South Wales, Australia 4 months ago

Senior Technical Consultant: Cloud Security

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---