Customer Experience Representative

4 days ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $90,000 - $120,000
About the Role

We are seeking a skilled Customer Experience Representative to support our customers through every step of their journey. As a trusted advisor, you will deliver tailored solutions through exceptional service and expert product knowledge.

Key Responsibilities:
  • Provide a personalised and engaging customer experience from enquiry through to delivery.
  • Showcase deep product knowledge to educate customers on vehicle features and benefits.
  • Manage the complete sales process including test drives, trade-in evaluations, paperwork, and post-sale follow-ups.
  • Utilise digital tools to accurately maintain customer records and manage sales activity.
  • Collaborate with colleagues across departments to deliver a consistent and flexible experience across all customer touchpoints.

You will also bring:

  • A proven track record in sales and customer service.
  • A passion for delivering exceptional customer experiences and creating memorable interactions.
  • A genuine interest in the automotive industry and enthusiasm for the products we represent.
  • The ability to multitask in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office and confidence using digital platforms.
  • A valid driver's licence.
  • Availability to work Saturdays (with a weekday off in lieu).

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 2 years of experience in sales and customer service.

Benefits:

  • Ongoing training and development opportunities.
  • Competitive salary package.
  • Opportunity to work with a reputable organisation.

  • Customer Experience Representative

    9 hours ago

    Sydney, New South Wales, Australia beBeeAmbassadorship Full time $90,000 - $110,000

    Representative RoleThe Ambassador will be the primary point of contact for clients via telephone, email, live chat and social media.The Ambassador will handle client enquiries according to Quality Standards and represent the brand's identity and vision at all times.Main ResponsibilitiesContacting clients via various channels;Sales facilitation to achieve...

  • Customer Experience Representative

    1 day ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $55,000 - $84,000

    Customer Experience RepresentativeWe are seeking multiple skilled individuals to provide exceptional customer service and administrative support to all stakeholders of the business.Responding to customer inquiries via inbound calls regarding products, returns, and placing orders.Providing professional assistance with promotional activities when required.The...

  • Customer Experience Representative

    1 day ago

    Sydney, New South Wales, Australia beBeeSupport Full time $80,000 - $120,000

    Job Title: Customer Experience RepresentativeJob Summary:We are seeking a highly motivated and organized Customer Experience Representative to join our team. This role involves providing exceptional client service and support by preparing information, facilitating meetings, and managing records.Key Responsibilities:Meeting Preparation: Prepare meeting packs...

  • Customer Experience Representative

    7 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $110,000

    Job OverviewOur organization seeks an exceptional customer service professional to join our team as a Customer Experience Representative.This role is ideal for individuals who thrive in fast-paced environments, are passionate about delivering outstanding customer experiences, and possess strong analytical and decision-making skills.The successful candidate...

  • Customer Experience Representative

    4 days ago

    Sydney, New South Wales, Australia beBeeCareer Full time $65,000 - $79,000

    Empower Your Career: Join Our Visionary TeamWe are a dynamic organization that empowers individuals to grow and succeed. This role represents an opportunity to take your career to new heights, embracing challenges and making a positive impact. We strive to shape the future by thinking innovatively about tomorrow today.Why You'll Thrive:Enjoy exclusive...

  • Customer Experience Representative

    11 hours ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

    We are seeking an experienced customer service professional to join our team. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service via phone and email. This is an exciting opportunity to work in a fast-paced environment and make a real difference in the lives of our customers.Key Responsibilities:Answer all...

  • Customer Experience Representative

    5 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $37,000 - $90,000

    Customer Service Officer Job DescriptionAt the forefront of delivering exceptional customer experiences, we seek a highly skilled Customer Service Officer to join our team.The ideal candidate will possess a strong ability to build rapport with diverse customers, navigate complex issues, and consistently meet quality standards. In this dynamic role, you will...

  • Festive Seasonal Customer Experience Representatives

    6 days ago

    Sydney, New South Wales, Australia beBeeService Full time

    Customer Service Representative WantedAbout the RoleWe are looking for a skilled Customer Service Representative to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer service and creating memorable experiences for our customers.Key Responsibilities:Provide exceptional service to customers and...

  • Customer Experience Representative

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $80,000 - $120,000

    Delivering Excellent Customer ExperienceAbout the Role:You will be responsible for providing exceptional customer service across the store, ensuring customers receive a positive and helpful experience. You will work in a fast-paced environment, supporting customers with their projects and maintaining a clean and tidy workspace.Main Responsibilities:Provide...

  • Customer Experience Representative

    4 days ago

    Sydney, New South Wales, Australia beBeeLuxury Full time $60,000 - $100,000

    Customer Service ProfessionalWe're seeking a skilled Case Manager to provide full Omni-Channel concern resolution support to customers of a luxury automotive brand.The ideal candidate will have experience in case management and customer support, including handling objections. Experience dealing with high-end customers for a luxury brand is a...