Protection Officer

4 days ago


Heidelberg, Victoria, Australia Austin Health Full time

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in Melbourne.

We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About Security Services

The Security Services Department operates 24/7 across 3 sites and Mercy Hospital for Women.

We provide security services to patients, visitors and staff by:

  • Protecting individuals from harm
  • Maintaining order and safety
  • Protecting property from theft and vandalism
  • Performing duties efficiently and effectively
Duties and Responsibilities

As a Protection Officer, you will be responsible for:

  • Working rotating shifts, including weekends and public holidays
  • Working across all Austin Health sites
  • Assisting wards and departments with unruly or disorientated patients or visitors
  • Assisting with car parking operations, when required
  • Auditing the CCTV system daily and reporting any faults
Requirements

To be successful in this role, you'll need:

  • Hold and maintain a current Security / Crowd controlling Licence
  • Experience in delivering security services
  • Experience in using security operating software and systems
  • Excellent communication and conflict resolution skills
  • Strong customer service skills
Benefits

We offer a range of benefits, including:

  • Generous salary packaging options
  • Wellness initiatives and employee discounts
  • Mentoring and career development opportunities
  • Ongoing training and support

Average salary: $65,000 - $90,000 per annum, depending on experience.



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