Security Officer

2 weeks ago

Heidelberg, Australia Austin Health Full time

Are you a current Austin Health employee?

If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network log in details to search, view and apply for all career opportunities available.

Austin Health is the major provider of tertiary health services, health professional education and  research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About Security Services

The Security Services Department, within the Information and Services Directorate services 3 sites and Mercy Hospital for Women. The department is an in-house service and operates 24/7.

About the role

The Security Services Department of Austin Health services patients, visitors and staff by:

  • Protecting patients, visitors and staff from harm
  • Maintaining an acceptable level of order, control and safety
  • Protecting personal and Austin Health property from theft, misuse and vandalism.
  • Perform the duties of this position efficiently and effectively to the standards of the Department

A regular day will see you:

  • Be able to work rotating shifts, including weekends and public holidays
  • Work across all Austin Health sites.
  • Assist wards and departments with unruly or disorientated patients or visitors.
  • Assist with car parking operations, when required to do so.
  • Audit the CCTV system daily and report any faults to the Security Manager

About you

As the Security Officer, You will be someone who has excellent communication skills, with a strong commitment to

security / safety of staff, patients and visitors. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

  • Hold and maintain a current Security / Crowd controlling Licence
  • Experience in the delivery of Security Services.
  • Experience in the use of Security operating software and systems including controls and CCTV.
  • Have highly developed communication and conflict resolution skills.
  • Have strong customer service skills.

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.  Our people also receive a variety of rewarding benefits, including:

  • Greater take-home pay through generous salary packaging
  • A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
  • Mentoring and career development opportunities
  • Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

Work with us

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People.  We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process or have questions about this opportunity, you are welcome to reach out to the hiring manager, John Bickley

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: 30th November, 2024

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