Call Centre Clerk

6 months ago

Heidelberg, Australia Dorevitch Pathology Full time

Call Centre Clerk

**Job reference**: #9843**Brand**:Dorevitch Pathology**Location**: 16 - 18 Banksia Street, Heidelberg VIC 3084 (Dorevitch Pathology)**Work type**: Part Time (Permanent) 22.50 hours per week**Schedule**: Positions for peak call voume times between 09:00am to 05:00pm, seven days per week as required**About **us**
- Dorevitch Pathology is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.**About the role**
- We are seeking an individual who is highly motivated to become part of a passionate and engaged team. Your key responsibilities will include, but not be limited to, the following:
- Communication with medical staff, both onsite and off-site
- Answering enquiries, coordinating courier and medical centre collections, pathology results assistance
- General administration duties
- Maintain customer confidentiality
- Liaise with laboratory staff

**About you**
- To be considered for this position, you will need to have a great blend of skills, including:
- Sound typing/data entry skills (approximately 50 wpm with 98% accuracy)
- Previous experience or knowledge of medical terminology is preferred
- Excellent verbal and written communication skills, including the ability to liaise with individuals at all levels of an organisation
- A willingness to adhere to departmental and organisational policies and procedures
- Must be a cohesive and contributing member of the team and display positive attitudes towards achieving outcomes
- Strong time management, interpersonal and organisational skills
- Excellent telephone manner
- Strong customer focus and general office skills
- Sound knowledge of Microsoft Office Suite
- .**Employee benefits and wellbeing**
- Access to a marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.

**How to apply**Right to work, background checks and clearances**
- You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work. The selection process may include relevant background and clearance checks to assist in determining your suitability for the role.**Vaccines and immunisation**
- Dorevitch Pathology is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for health care workers.**Our commitment to diversity and inclusion**
- Dorevitch Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

  • Call Centre Clerk

    5 months ago

    Heidelberg, Australia Dorevitch Pathology Full time

    Call Centre Clerk **Job reference**: #5917**Brand**:Dorevitch Pathology**Location**: 16 - 18 Banksia Street, Heidelberg VIC 3084 (Dorevitch Pathology)**Work type**: Part Time (Permanent) 20.00 hours per week**Schedule**: 4 days per week (8-1pm Tuesday to Friday)**About** **us** - Dorevitch Pathology is part of Healius’ Pathology division, one of...

  • Call Centre Clerk

    5 months ago

    Heidelberg, Australia Healius Full time

    About the role We are seeking an individual who is highly motivated to become part of a passionate and engaged team. Your key responsibilities will include, but not be limited to, the following: Excellent telephone Manner Ability to manage incoming calls in a professional and friendly manner Strong Customer Service and communication skills ...

  • Clerk

    6 months ago

    Heidelberg, Australia Dorevitch Pathology Full time

    Clerk **Job reference**: #10514**Brand**:Dorevitch Pathology**Location**: 16 - 18 Banksia Street, Heidelberg VIC 3084 (Dorevitch Pathology)**Work type**: Full Time (Permanent) 38 hours per week**Schedule**: Various shifts between the hours of 7am and 5pm, Monday to Sunday and Public Holidays, as required.**About **us** - Dorevitch Pathology is part of...

  • Clerk

    3 months ago

    Heidelberg, Australia Dorevitch Pathology Full time

    Clerk **Job reference**: #11992**Brand**:Dorevitch Pathology**Location**: 16 - 18 Banksia Street, Heidelberg VIC 3084 (Dorevitch Pathology)**Work type**: Part Time (Permanent) 22.50 hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About **us** - Dorevitch Pathology is part of Healius Limited, one of...

  • Call Centre Operator

    7 months ago

    Heidelberg, Australia Dorevitch Pathology Full time

    Call Centre Operator **Job reference**: #5968**Brand**:Dorevitch Pathology**Location**: 16 - 18 Banksia Street, Heidelberg VIC 3084 (Dorevitch Pathology)**Work type**: Part Time (Permanent) 20.00 hours per week**Schedule**: 4 days per week (1-6pm Tues - Fri)**About** **us** - Dorevitch Pathology is part of Healius’ Pathology division, one of Australia’s...

  • Call Centre Operator

    5 months ago

    Heidelberg, Australia Healius Full time

    At Dorevitch Pathology, we’re committed to supporting practitioners by delivering timely, accurate, and high quality diagnostic results. We know that patients all across Victoria rely on us to collect, analyse, and report results – and it’s a responsibility we take very seriously. Dorevitch Pathology is part of the broader Healius Pathology Pty Ltd...

  • Medical Call Centre Coordinator

    4 weeks ago

    Heidelberg, Victoria, Australia Healius Full time

    About the RoleWe are seeking an experienced and professional individual to join our team as a Medical Call Centre Coordinator. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has strong communication skills.Key ResponsibilitiesAnswer in-bound telephone calls and transfer calls across the...

  • Call Centre Support Specialist

    4 weeks ago

    Heidelberg, Victoria, Australia Healius Full time

    We are seeking a skilled Call Centre Support Specialist to join our team at Healius Pathology Pty Ltd, based in Heidelberg. As a key member of our Call Centre team, you will play a vital role in delivering exceptional customer service and support to our clients.Job DescriptionThe ideal candidate will have excellent communication skills, be able to work under...

  • Clerk

    6 months ago

    Heidelberg, Australia Dorevitch Pathology Full time

    Clerk **Job reference**: #9178**Brand**:Dorevitch Pathology**Location**: 16 - 18 Banksia Street, Heidelberg VIC 3084 (Dorevitch Pathology)**Work type**: Part Time (Permanent) 22.50 hours per week**Schedule**: Various shifts between the hours of 7am and 5pm, Monday to Sunday and Public Holidays, as required.**About **us** - Dorevitch Pathology is part of...

  • Casual Admin Clerk

    4 months ago

    Heidelberg, Australia Austin Health Full time

    Reference Number: 1481- Category: Management & Administration- Department: Integrated Cancer Services**Administrative Clerk - Casual** - **Casual Administration Clerk positions**: - **Ballarat Austin Radiation Oncology Centre**: - **Hourly rate up to $30/hr + 25% casual loading + Super.** **An exciting opportunity awaits you!!** Austin health is the...

  • Clerk

    6 months ago

    Heidelberg, Australia Dorevitch Pathology Full time

    Clerk **Job reference**: #3944**Brand**:Dorevitch Pathology**Location**: 16 - 18 Banksia Street, Heidelberg VIC 3084 (Dorevitch Pathology)**Work type**: Part Time (Permanent) 22.50 hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About** **us** - Dorevitch Pathology is part of Healius’ Pathology division,...

  • Data Entry Clerk

    3 months ago

    Heidelberg, Australia Healius Full time

    Data Entry Clerk **Why You Will Be Excited About This Role** - At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians.- And right now, it’s a pretty exciting time to join us, as we transform into a stronger, more agile organisation focused on creating smarter ways of working and the continuous...

  • Clerk

    1 month ago

    Heidelberg, Australia Dorevitch Pathology Full time

    Clerk **Job reference**: #13154**Brand**:Dorevitch Pathology**Location**: 16 - 18 Banksia Street, Heidelberg VIC 3084 (Dorevitch Pathology)**Work type**: Full Time (Permanent) 38 hours per week**Schedule**: Various shifts between the hours of 7am and 5pm, Monday to Sunday and Public Holidays, as required.**About **us** - Dorevitch Pathology is part of...

  • Clerk

    6 months ago

    Heidelberg, Australia Dorevitch Pathology Full time

    Clerk **Job reference**: #9120**Brand**:Dorevitch Pathology**Location**: 16 - 18 Banksia Street, Heidelberg VIC 3084 (Dorevitch Pathology)**Work type**: Casual (Casual) hours per week**Schedule**: Various shifts between the hours of 7am and 5pm, Monday to Sunday and Public Holidays, as required.**About **us** - Dorevitch Pathology is part of Healius...

  • Clerk

    6 months ago

    Heidelberg, Australia Dorevitch Pathology Full time

    Clerk **Job reference**: #9909**Brand**:Dorevitch Pathology**Location**: 16 - 18 Banksia Street, Heidelberg VIC 3084 (Dorevitch Pathology)**Work type**: Part Time (Permanent) 30.00 hours per week**Schedule**: Various shifts between the hours of 7am and 5pm, Monday to Sunday and Public Holidays, as required.**About **us** - Dorevitch Pathology is part of...

  • Clerk

    6 months ago

    Heidelberg, Australia Dorevitch Pathology Full time

    Clerk **Job reference**: #7859**Brand**:Dorevitch Pathology**Location**: 16 - 18 Banksia Street, Heidelberg VIC 3084 (Dorevitch Pathology)**Work type**:Full Time, Part Time & Casual position available.**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About **us** - Dorevitch Pathology is part of Healius Limited, one of...

  • Ward Clerk

    6 months ago

    Heidelberg, Australia Austin Health Full time

    Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the Northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation. An...

  • Admin Clerk

    6 months ago

    Heidelberg, Australia Dorevitch Pathology Full time

    Admin Clerk **Job reference**: #5903**Brand**:Dorevitch Pathology**Location**: Heidelberg Laboratory**Work type**: Full Time Position (morning shift)**About** **us** - Dorevitch Pathology is part of Healius’ Pathology division, one of Australia’s leading providers of private medical laboratory and pathology services. We operate about 100 medical...

  • Clerk

    6 months ago

    Heidelberg, Australia Healius Full time

    About the role We are seeking an individual who is highly motivated to become part of a passionate and engaged team. Your key responsibilities will include, but not be limited to, the following: Answering calls from our collectors in the field and addressing questions specific to test inquiries Answering calls from patients, doctors, and medical...

  • Clerk: Freedom of Information

    2 weeks ago

    Heidelberg, Australia Austin Health Full time

    **Reference Number**:2138**Category**:Administration and support**Department**:HIS- Clerk: Freedom of Information / Corporate Records- Part Time, 24 Hours per week- Medical Record Services- Make an impact supporting patients, their families and carers - Heidelberg location, with multiple public transport options available - $66,768 starting base + salary...