
Senior Technical Solutions Expert
2 weeks ago
The role of a Technical Solutions Specialist involves delivering high-quality support and services to customers. This includes providing training, maintenance, software upgrades, and engineering support.
The successful candidate will work as part of a team or individually to engage with customers and provide technical guidance and solutions.
Responsibilities- Provide field and office-based technical support for RF Communications equipment in various frequency ranges.
- Develop and deliver training programs to customers on operation, maintenance, and inspection procedures.
- Offer effective solutions and improve the operational quality of system equipment.
- Provide pre-sales and post-sale technical support for company products and systems.
- Present design, application, and service information to sales staff and customers.
- Support the design of minor systems to meet customer needs.
- Assess and analyze the technical application of company products and competing equipment.
- Install, configure, operate, maintain, repair, or modify customer equipment or software.
- Analyze and troubleshoot equipment failures to determine causes and recommend corrective actions.
- Technical expertise in RF Communications and related technologies.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Problem-solving and analytical skills.
- Attention to detail and organizational skills.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- Competitive compensation and benefits package.
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