Delivery Excellence Specialist

4 days ago

Wollongong City Council, Australia beBeeService Full time
Job Overview

We are seeking a highly motivated individual to fill the role of Service Delivery Officer. This position involves providing exceptional client service and support in a fast-paced contact centre environment.

About The Role

The successful candidate will be responsible for building and sustaining positive relationships with clients, responding to their enquiries, and maintaining the integrity of our organisation. This is an exciting opportunity to make a real difference in the lives of Australians and contribute to a leading tax and superannuation administration.

This role will involve extensive client contact, where you will utilise your excellent communication skills to provide information and support to help our clients meet their taxation and superannuation obligations.

Required Skills And Qualifications

To be successful in this role, you will need:

  • A passion for delivering outstanding client service
  • Experience using technology to communicate and store information
  • The ability to thrive in a fast-paced client contact environment
  • Strong team player qualities
Benefits

In return for your hard work and dedication, we offer:

  • An attractive superannuation contribution rate of 15.4%
  • The flexibility to achieve a healthy work-life balance
  • The opportunity to work in a highly professional and award-winning organisation
  • Contemporary workspaces and cutting-edge technology
  • Ongoing learning and development opportunities
Where You Will Be Based

You will have the opportunity to work in one of our locations across Australia, including major cities and regional areas.

Please note that you must be an Australian citizen to apply for this role.

We encourage people with disability and Aboriginal and Torres Strait Islander peoples to apply.

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