Business Operations Manager

3 days ago


Doncaster East, Victoria, Australia Manningham City Council Full time
About the Role

We are seeking a highly motivated and experienced Business Operations Manager to oversee and guide our administrative and business support team. This role is crucial in ensuring smooth and efficient service delivery operations within our City Infrastructure unit, providing high-level administrative support to the team, and representing our Manningham values.

Key Responsibilities
  • Lead the City Infrastructure administration team and support all infrastructure, engineering, and asset permit processing related matters.
  • Develop and maintain strong partnerships with internal stakeholders and external organizations.
  • Provide responsive business unit services and ensure that all administration functions and responsibilities are carried out with a customer focus in accordance with Council policies.
  • Contribute positively to keeping the units management team on track to meet deadlines relating to processing of invoices/purchase orders, approvals, ongoing process reviews and improvement, and system guidance.
Requirements
  • Demonstrated ability to gain co-operation and assistance from team members and internal stakeholders.
  • Excellent oral and written communication skills and the ability to communicate effectively with all levels of the organisation, staff, and the community.
  • A strong commitment and ethos of delivering high-quality customer service.
  • Highly proficient in the Microsoft Office, Adobe, and a variety of systems and applications, experience in TRIM, CRM, and Cia systems would be beneficial.
  • Qualified in Business Administration or other EA qualifications relevant to the area.
What We Offer

Manningham Council offers a dynamic and supportive work environment, flexible work arrangements, and opportunities for professional growth and development. We are committed to diversity and inclusion and encourage applications from underrepresented groups.



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