Operational Framework Developer

2 weeks ago


Melbourne, Victoria, Australia TAL Full time

Company Overview

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TAL is a leading provider of life insurance products and services in Australia. We strive to deliver excellent customer experiences and foster an inclusive and equitable culture for all our people.

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Salary

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The estimated annual salary for this role is $80,000 - $110,000 depending on location and experience.

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Job Description

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We are seeking an experienced Governance Analyst to join our team. As a Governance Analyst, you will play a critical role in documenting, developing, and delivering operational frameworks that enhance our ways of working. You will partner with GL&R and enterprise stakeholders to establish governance processes, conduct desktop reviews, create reports, and improve operational efficiency.

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In this role, you will:

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  • Document and catalog GL&R processes, RACIs, and frameworks to strengthen our operating model.">
  • Coordinate policy administration reviews, ensuring compliance with terms and tracking management actions.">
  • Support Partner assurance activities, including incident management and ongoing business reviews.">
  • Conduct QA reviews on complaints and Partner decisions, producing findings and action reports.">
  • Develop and facilitate Governance & Risk training, manage resources, and support senior leadership.">
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Required Skills and Qualifications

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To be successful in this role, you will need:

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  • Proven experience in superannuation and/or Group Insurance, with a solid understanding of industry dynamics.">
  • Proven ability to lead large projects, delivering complex business changes and process improvements.">
  • Strong analytical and problem-solving skills, with a strategic approach to identifying opportunities.">
  • Excellent interpersonal, written, and public speaking skills, with experience engaging across all organisational levels.">
  • Highly organised and detail-oriented, with advanced proficiency in Microsoft Office tools, including Power BI, Visio, and SharePoint.">
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Benefits

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As a TAL employee, you will enjoy a range of benefits, including:

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  • A competitive salary package.">
  • Ongoing professional development opportunities.">
  • A dynamic and inclusive work environment.">
  • Access to comprehensive health and wellbeing programs.">
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Others

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At TAL, we value diversity and inclusion and are committed to fostering an equitable culture for all our people. If you are passionate about governance and risk management, and possess the skills and experience required for this role, please apply today.



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