Business Development Representative

2 weeks ago

Sydney, New South Wales, Australia NHP Electrical Engineering Products Full time
NHP Electrical Engineering Products Account Manager Role

We are seeking a highly skilled and motivated Account Manager to join our Sales team at NHP Electrical Engineering Products.

Job Summary

The successful candidate will be responsible for managing and nurturing customer relationships through outbound calling, ensuring customer satisfaction and driving revenue growth.

Key Responsibilities
  • Build and maintain strong relationships with customers, understanding their needs and ensuring satisfaction
  • Identify opportunities to upsell or cross-sell to increase revenue
  • Develop strategic account plans / mapping to manage key accounts effectively
  • Maintain up-to-date knowledge of the company's products and services to provide accurate information to clients
  • Addressing and resolving client issues in a timely and efficient manner utilising appropriate internal resources
  • Providing quotes to customers and regular reporting on account status to the Sales team
  • Collaborating with the sales team to achieve budget and grow the business
  • Keeping abreast of market trends and competitor activity to identify opportunities and stay competitive
  • Ensure CRM is updated regularly to reflect activities and current information on projects and customer contact details and opportunity pipeline
Requirements
  • A dynamic & adaptive person who is passionate about what we do and has an aptitude for technical products
  • An ability to 'listen to the customer' & translate needs into business solutions
  • An outstanding communicator who thrives on building strong customer relationships, who is able to build rapport quickly
  • Effective time management & organizational skills
  • Personable with a 'go with the flow' attitude, who genuinely enjoys working with a range of different customers across the phone
What We Offer
  • A great place to work – the word 'family' encompasses who we are and how we do business
  • A culture that encourages work / life fulfilment
  • Ongoing learning & development to meet your professional development needs
  • Access to an Employee Assistance Program for you and your family
  • Novated Leasing – options for salary packaging your car
  • Discounts on corporate health insurance with Bupa
  • Professional development opportunities including paid parental leave
Remuneration Package

$80,000 - $110,000 per annum (negotiable based on experience)

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