Transformation Manager

3 days ago

Brisbane, Queensland, Australia beBeeChange Full time $100,000 - $120,000

Job Overview

The role of Change Lead is crucial in implementing and operationalising sustainable business process change strategies to effectively realise the benefits of a large-scale, ICT-enabled business improvement program.

This position will assist in the development of change capability within the programme team through the provision of Change Management mentoring and guidance to other programme staff.

The Change Lead reports to the Statewide Business Transformation Lead and will be based on-site within the implementing facility(s).

Main Responsibilities

  • Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high-quality, safe services and workplaces.
  • Lead the change management implementation activities to ensure a successful transition and an improved workforce management approach and business model.
  • Collaborate with the IWFM Central Business Transformation team and the allocated Change Management Specialist in the establishment of new or changed business processes as identified in the Business Change Impact Assessments.
  • Lead communication and engagement activities with key stakeholders at all levels of the organisation to support and enable successful delivery of a business change management programme.
  • Deliver IWFM Programme strategies and programme collateral (documents, toolkits etc.) consistent with the overarching approved change management methodology and approach to effectively implement, reinforce and sustain business change.
  • Provide specialised knowledge of change management processes and practices, in alignment with the IWFM Change methodology and approach, to promote successful and sustainable change.
  • Built programme team capability by coaching and mentoring others in the areas of change management and business transformation.
  • Undertake risk and issues identification, champion the change management approach ensuring alignment to IWFM best practice and lessons learnt from prior implementations.
  • Inspire team members by investing time in building positive and productive relationships, setting clear objectives and providing professional leadership, guidance and support.
  • Contribute to creating a positive work environment that upholds quality human resource management practices including employment equity, anti-discrimination and ethical behaviour.

Requirements

  • A strong background and expertise in change management/business transformation change management.
  • Successful leadership of workforce management transformation activities including benefits realisation, stakeholder engagement, communications and training, within a large, complex organisation-wide project environment.
  • Excellent change planning, analysis, interventions, resistance management, conceptualisation and problem-solving skills, along with the management of multiple deliverables within agreed priorities, timeframes and accountabilities.
  • Significant experience in the documentation, implementation and evaluation of business change activities in a large-scale complex project environment.
  • Expert-level stakeholder engagement and communication skills to support effective business change and transformation, including the ability to engage, influence and connect with others, often remotely.
  • Knowledge of HR/payroll workflow processes and systems.

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