Retail Operations Manager

3 days ago

Mount Gravatt, Queensland, Australia JD Group Full time
{"title": "POS Supervisor", "description": "

Unlock Your Potential

At JD Group, we're on a mission to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

As a POS Supervisor, you'll be responsible for providing our customers with an exceptional shopping experience, while overseeing point of sale operations.

Key responsibilities include:

  • Processing sales, including refunds and exchanges as the key POS operator
  • Answering customer queries via phone and face-to-face
  • Cash handling
  • Supporting the Management team where required
  • Leading by example to set management expectations across the team and managing performance
  • Working with the Management Team to ensure that budgets & KPI's are met

What We're Looking For

  • Minimum 2 years' experience within retail or a like industry
  • You're passionate about creating an amazing service experience and culture for our customers
  • You have a proven track record in driving and exceeding set KPI's and communicating well with all stakeholders
  • You have excellent time management skills to ensure that daily priorities are executed in a timely manner

What's in It for You?

  • One month paid parental leave
  • Referral bonus scheme
  • Training and development to evolve and shape your career
  • Opportunity to progress across all areas of the business, including Retail, Support Office, and our Distribution Centre
  • Treat yourself with our attractive staff discount
  • Access to our Employee Assistance Program & Mental Health champions
", "lang_code": "en"}

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