VIP Guest Experience Specialist

2 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $65,000 - $85,000
Front Office and VIP Coordinator

We are seeking a dedicated professional to provide top-notch service and personalized care to valued VIP clients in a prestigious hospitality investment company.

This role offers an opportunity to nurture relationships with VIP clients, enhance their loyalty and trust in our brand, and create lasting connections.

The successful candidate will be responsible for ensuring seamless guest experiences, collaborating seamlessly with various departments, and executing events, meetings, and accommodations flawlessly.

To excel in this position, you must possess a genuine love for hospitality, a passion for delivering exceptional customer service, and outstanding communication skills.

A previous front office or VIP hosting experience is a plus, but your positive attitude, willingness to learn, and attention to detail are equally important.

  • Key Responsibilities:
  • Front Office Excellence: Be the welcoming face of the company, greeting guests with warmth and professionalism.
  • Relationship Building: Cultivate strong relationships with VIP clients to enhance their loyalty and trust in our brand.
  • Coordination: Collaborate seamlessly with various departments to ensure flawless execution of events, meetings, and accommodations.

Benefits:

  • Monday to Friday Schedule: Enjoy a predictable schedule that allows you to have weekends off while making a significant impact during the week.
  • Ongoing Development: Receive ongoing training and support to help you grow professionally and personally.
  • Culture of Excellence: Join a team that values excellence, professionalism, and teamwork.

Requirements:

  • Passion for Hospitality: A genuine love for hospitality and a desire to make each interaction memorable.
  • Excellent Communication Skills: Outstanding communication skills to engage with clients, colleagues, and management effectively.
  • Attention to Detail: Your meticulous nature ensures that no detail goes unnoticed, contributing to flawless guest experiences.

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