VIP Event Operations Assistant

4 weeks ago

Melbourne, Victoria, Australia Tennis Australia Full time
Overview

Join to apply for the VIP Event Operations Assistant role at Tennis Australia.

At Tennis Australia, we're creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court. We're a team of imaginative and passionate people who believe in the power of sport to make a difference. This is a full-time (Max - Fixed Term) role based at Melbourne Park from Oct 2025 to February 2026, with availability required across the December–February summer period.

We're committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

About the Role

In this role you will be responsible for:

  • Supporting the VIP invitation process for Australian Open events, ensuring deadlines are met and stakeholders are updated.
  • Collaborating with the VIP Admin Assistant to manage digital ticket distribution and ensuring all RSVP changes are actioned across databases and key documents.
  • Recording and managing special requests, travel details, and access requirements for high-profile guests.
  • Assisting in the collation and distribution of invitations, passes, and accreditation both onsite and in advance of the event.
  • Providing front-line guest management support, including responding promptly to enquiries and troubleshooting last-minute changes to ensure a seamless VIP experience.
  • Supporting VIP hosts across all AO and TA events to ensure premium guest experiences are delivered seamlessly.
About You

To be successful in this role you will:

  • Have a high level of computer literacy and troubleshooting skills.
  • Bring previous experience in events, corporate, or VIP administration.
  • Demonstrate outstanding communication skills and the ability to engage confidently with VIP stakeholders.
  • Remain calm and solution-focused under pressure in a fast-paced environment.
  • Show initiative, sound judgment, and problem-solving abilities while working both independently and collaboratively.
  • Be flexible with working hours and fully available during the event period.
  • Hold (or be willing to obtain) a current Police Check and Working with Children Check.
What's to love?
  • Career development with a range of formal education and on-the job training opportunities
  • Tickets to the Australian Open
  • Monthly health & wellbeing activities with access to CorePlus Pilates
  • Onsite gym, tennis facilities & free onsite car parking
  • A range of discounts from our sponsorship partners
To Apply

If you think you're up to the challenge, we'd love to hear from you Please submit your resume and cover letter via our online application system. Applications submitted through our system will be considered. If you need assistance or adjustments to participate in the application process, please contact recruit@Tennis.com.au.

Applications close 19/09/2025; we will review applications as they are received, and the role may close sooner if the right candidate is found.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.


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