Parts Specialist

1 day ago


Clayton South, Victoria, Australia William Adams Full time
About the Role

We are seeking an experienced Parts Advisor to join our team at William Adams in Clayton. As a key member of our parts team, you will be responsible for providing exceptional customer service, ensuring timely and accurate information for customers' parts needs.

Key Responsibilities
  • Provide expert advice on Cat parts to customers and technicians
  • Locate and retrieve parts from our warehouse
  • Follow up on outstanding jobs and customer concerns
  • Utilize digital and print resources to interpret parts information
  • Perform parts warehousing tasks, including receiving, order picking, and dispatch
  • Ensure accurate processing of parts sales transactions
  • Assist with display area operations and stock maintenance
About You

We are looking for a candidate with a passion for customer service, a willingness to learn, and a desire to develop into a Cat Parts Specialist. You will have a strong mechanical background, preferably in earthmoving and/or automotive, and excellent communication skills. Proficiency in Microsoft applications and experience working with different systems/databases are also essential.

What We Offer

As a member of the William Adams team, you will enjoy a competitive salary package, ongoing career development opportunities, and access to our Employee Assistance Program and Wellbeing portal. You will also be part of a dynamic and supportive team that values Integrity, Excellence, Teamwork, Commitment, and Sustainability.


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