Customer Service Specialist
1 month ago
Bosch Group is seeking a highly motivated and enthusiastic Customer Service Specialist to join our Mobility Aftermarket division on a Full-Time basis. As an integral part of our team, you will gain valuable experience and knowledge in driving customer service excellence in Australia and Oceania.
Key Responsibilities:
- Assist in implementing and refining regional standardized processes for the Mobility Aftermarket business.
- Support and drive continuous improvement through data analytics, monitoring of KPIs, and development of effective measures to improve Customer Service Level.
- Build knowledge of Customer Service Order to Cash (O2C), Supply Chain, and Procure to Pay (P2P) processes to provide operational support to the MA-AO team.
- Provide support for the MA-AO team, resolving issues by closely working with central functions, Management, and Shared Service colleagues.
- Conduct value stream workshops with indirect areas to identify areas for improvement and document target processes.
- Provide administrative support to the team.
Requirements:
- Currently enrolled in and completed units towards an Undergraduate degree in Business Administration, Supply Chain Management, or a related field.
- Proficiency in Microsoft Office (Excel, PowerPoint, and Word) with strong attention to detail.
- Results-oriented approach and a drive to achieve outcomes.
- Time management and experience working in a team environment highly desirable.
- Ability to identify opportunities and articulate reasons for process improvement.
- Familiarity with SAP (SD module), Power BI, or similar tools is desirable.
- Previous experience in customer service or process improvement roles is beneficial.
Bosch Group offers a diverse and broad student placement, excellent training and development opportunities, attractive remuneration and conditions, and a staff discount on company products. We value diversity in our organization and in our recruitment activities and believe that every voice adds value. We actively pursue a recruiting strategy that works towards eliminating unconscious bias.
", "requirements": "RequirementsTo be considered for this role, you must meet the following criteria:
- Currently enrolled in and completed units towards an Undergraduate degree in Business Administration, Supply Chain Management, or a related field.
- Proficiency in Microsoft Office (Excel, PowerPoint, and Word) with strong attention to detail.
- Results-oriented approach and a drive to achieve outcomes.
- Time management and experience working in a team environment highly desirable.
- Ability to identify opportunities and articulate reasons for process improvement.
- Familiarity with SAP (SD module), Power BI, or similar tools is desirable.
- Previous experience in customer service or process improvement roles is beneficial.
Bosch Group offers a diverse and broad student placement, excellent training and development opportunities, attractive remuneration and conditions, and a staff discount on company products. We value diversity in our organization and in our recruitment activities and believe that every voice adds value. We actively pursue a recruiting strategy that works towards eliminating unconscious bias.
", "contact": "Please note: You need to be an Australian citizen or hold appropriate Australian work rights to apply for this role.
", "language": "en-US"}-
Customer Service Representative
6 days ago
Clayton South, Victoria, Australia Blackbook Recruitment Full timeCustomer Service Specialist OpportunityThe CompanyOur client, a leading FMCG company based in Melbourne, is seeking a Customer Service Specialist to support their Logistics and Operations team. This is a 12-month fixed-term contract opportunity.The RoleOversee incoming customer inquiries and order processing, liaising with 3PL partners as needed.Coordinate...
-
Customer Service Representative
4 weeks ago
Clayton South, Victoria, Australia Domino's Full timeCustomer Service ResponsibilitiesWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, both in person and over the phone.Meet and greet customers in a friendly and...
-
HSEQ Business Partner
6 days ago
Clayton South, Victoria, Australia Service Stream Full timeSafety and Quality Expert=======================Service Stream's Utilities Division is seeking an experienced HSEQ Business Partner to join our team. As a key member of our HSEQ Team, you will be responsible for supporting our company to meet its Safety, Environment, Quality and client obligations.**Key Responsibilities:*** Provide specialist HSEQ advice and...
-
Parts Advisor
2 days ago
Clayton South, Victoria, Australia William Adams Full timeAbout the RoleWe are seeking an experienced Parts Advisor to join our team in Clayton, VIC. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring timely and accurate information for customers' parts needs.Key ResponsibilitiesDealing with front counter enquiries, both face-to-face and over the phoneLocating...
-
Network Inspector
2 days ago
Clayton South, Victoria, Australia Service Stream Full timeAbout the RoleWe are seeking a skilled Network Inspector to join our team at Service Stream. As a Network Inspector, you will play a critical role in ensuring the safety and reliability of Victoria's road network.Key Responsibilities:Inspect and assess the condition of pavement and roadside assets to ensure compliance with Section 750 PB requirements and...
-
Equipment Service Specialist
4 weeks ago
Clayton South, Victoria, Australia William Adams Full timeAbout the RoleWe are seeking a highly motivated and experienced Equipment Service Specialist to join our team in Clayton, Vic. As a key member of our Metro Field team, you will be responsible for carrying out high-quality preventative maintenance servicing, routine inspections, and minor repairs on customer equipment in the field.Your key responsibilities...
-
Parts Advisor
6 days ago
Clayton South, Victoria, Australia William Adams Full timeAbout the Role:We are seeking an experienced Parts Advisor to join our team at William Adams in Clayton, Vic. As a key member of our hardworking and motivated team, you will be responsible for providing excellent customer service, ensuring timely and accurate information for all parts needs.Key Responsibilities:Dealing with front counter enquiries, both...
-
Equipment Service Specialist
1 week ago
Clayton South, Victoria, Australia William Adams Full timeAbout the RoleWe are seeking a highly motivated Equipment Service Specialist to join our Clayton Metro Field team.This is an exciting opportunity to work with a dedicated and hardworking team, where you will gain experience servicing a variety of mobile plant and equipment.Your key responsibilities will include:Carrying out high-quality preventative...
-
Customer Service Representative
2 weeks ago
Clayton South, Victoria, Australia Domino's Full timeCustomer Service ResponsibilitiesWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, both in person and over the phone.Meet and greet customers in a friendly and...
-
Customer Service Representative
3 weeks ago
Clayton South, Victoria, Australia Domino's Full timeCustomer Service ResponsibilitiesWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, both in person and over the phone.Meet and greet customers in a friendly and...
-
Customer Service Representative
3 weeks ago
Clayton South, Victoria, Australia Domino's Full timeCustomer Service Responsibilities:Provide exceptional customer service over the phone and in person.Address customer concerns and resolve issues promptly.Upsell products and services to increase sales.Process payments efficiently using cash and EFTPOS.Pizza Making Responsibilities:Prepare a variety of pizzas and other food items to meet customer...
-
Customer Service Representative
7 days ago
Clayton South, Victoria, Australia Domino's Full timeCustomer Service Responsibilities:Provide exceptional customer service via phone and in-person interactions.Address customer concerns and resolve issues promptly.Upsell products and services to increase sales.Process payments efficiently using cash and EFTPOS systems.Pizza Making Responsibilities:Prepare a variety of pizzas and other food items to meet...
-
Customer Service Specialist
3 days ago
South Yarra, Victoria, Australia Officeworks Full timeAbout UsAt Officeworks, we strive to make a positive impact on our customers' lives. Our team is passionate about delivering exceptional customer service and providing expert advice on our wide range of products and services.About the RoleWe are seeking a part-time Customer Service Specialist to join our team at our South Yarra store. As a key member of our...
-
Customer Service Representative
6 days ago
Clayton South, Victoria, Australia Domino's Full timeCustomer Service Responsibilities:Provide exceptional customer service over the phone and in person.Address customer concerns in a professional and courteous manner.Upsell products to increase sales.Process payments efficiently using cash and EFTPOS.Pizza Making Responsibilities:Prepare a variety of pizzas and other food items to meet customer...
-
Customer Service Representative
6 days ago
Clayton South, Victoria, Australia Domino's Full timeCustomer Service Responsibilities:Provide exceptional customer service via phone and in-person interactions.Address customer concerns in a professional and courteous manner.Upsell products to increase sales.Process payments using cash and EFTPOS.Pizza Making Responsibilities:Prepare a variety of pizzas and other food items to meet customer demands.Maintain...
-
Customer Service Representative
4 weeks ago
Clayton South, Victoria, Australia Domino's Full timeCustomer Service Responsibilities:Meet and greet customers on the phone and in person, providing a warm and welcoming experience.Address customer concerns and resolve issues in a timely and professional manner.Upsell products and services to increase sales and revenue.Process payments efficiently and accurately, using cash and EFTPOS systems.Pizza Making...
-
Customer Service Representative
2 days ago
Clayton South, Victoria, Australia Domino's Full timeCustomer Service Responsibilities:Deliver exceptional customer experiences through phone and in-person interactions.Address customer concerns in a professional and courteous manner.Upsell products to increase sales and customer satisfaction.Process payments efficiently and accurately.Pizza Making Responsibilities:Prepare a variety of pizzas and other food...
-
Customer Service Representative
2 months ago
Clayton South, Victoria, Australia Bosch Group Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Undergraduate Customer Service Student to join our Mobility Aftermarket division on a Full-Time basis. As an integral part of our team, you will gain valuable experience and knowledge in customer service excellence, process improvement, and data analysis.Key ResponsibilitiesCustomer Service...
-
Customer Service Representative
4 weeks ago
Clayton South, Victoria, Australia Monash Health Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Monash Health. As a key member of our Health Information Services team, you will be responsible for providing exceptional customer service to patients and their families, as well as ensuring accurate data entry and administrative duties.Key...
-
Customer Service Representative
1 month ago
Clayton South, Victoria, Australia Bosch Full timeAbout BoschBosch is a leading global supplier of technology and services, with a proud history spanning over 136 years. As a privately owned company, we value diversity and promote equal opportunities for all our employees. Our commitment to innovation and quality has earned us a reputation as a trusted partner in various industries.Job DescriptionWe are...