Dynamic Operations Coordinator for Surgery and Endoscopy Access

2 days ago


Heidelberg, Victoria, Australia Austin Health Full time

About Austin Health

Austin Health is a leading healthcare provider in Australia, known for its commitment to delivering high-quality patient care. Our organization is dedicated to fostering a culture of excellence, innovation, and collaboration.

Job Summary

We are seeking an experienced Administration Assistant to join our dynamic team at Surgery and Endoscopy Access. This role will provide vital support to the delivery of patient care and ensure the smooth operation of our services.

Key Responsibilities

  • Phone Support and Communication: Provide effective phone support and act as the main point of contact for inquiries related to Surgical and Endoscopy Access.
  • Customer Service: Deliver excellent customer service to all stakeholders, ensuring a positive experience.
  • Administrative Tasks: Manage administrative tasks, including accurate data entry and record-keeping.
  • Support to Liaison Nurses and Clinical Nurse Consultants: Support Liaison Nurses and Clinical Nurse Consultants in their daily duties.
  • Flexible Approach: Apply a flexible and innovative approach to work processes.

Requirements

  • Excellent Communication Skills: You will have excellent communication skills and a strong commitment to providing outstanding patient care.
  • Proven Excellence in Customer Service: Proven excellence in customer service and communication, both verbal and written.
  • Strong Time Management and Prioritization Skills: Strong time management and prioritization skills.
  • Ability to Work Autonomously: The ability to work autonomously and as part of a dynamic team.
  • Developed Computer and Administrative Skills: Developed computer and administrative skills, with a focus on accurate data management.

Our Benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

  • Greater Take-Home Pay through Salary Packaging
  • Wellness Initiatives
  • Mentoring and Career Development Opportunities
  • Onsite Childcare and Commuter Benefits

About You

You will be a motivated and organized individual who is passionate about delivering exceptional patient care. If you are looking for a challenging and rewarding role, please apply today.



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