Claims Assessor Pet Insurance Specialist

1 week ago


Toowong, Queensland, Australia Control Insurance Solutions Full time

Job Summary:

We are seeking a skilled Claims Assessor to join our team at Control Insurance Solutions. As a Claims Assessor, you will be responsible for consulting with customers regarding support of various pet insurance products, conducting product demonstrations, and maintaining general after-sales support.

Key Responsibilities:

  • Consult with customers to understand their pet insurance needs and provide support and guidance.
  • Conduct product demonstrations to educate customers on the features and benefits of our pet insurance products.
  • Maintain accurate and detailed records of customer interactions and claims.
  • Work closely with internal stakeholders to resolve customer complaints and issues.
  • Stay up-to-date with industry developments and regulatory requirements to ensure compliance.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Excellent problem-solving and analytical skills.
  • Knowledge of pet insurance products and industry regulations.
  • High school diploma or equivalent required; degree in a related field preferred.

What We Offer:

At Control Insurance Solutions, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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