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Commercial Insurance Account Manager

2 months ago

Melbourne, Victoria, Australia Sihle Insurance Group Inc Full time
About Sihle Insurance Group Inc

Sihle Insurance Group Inc is a distinguished leader in the insurance industry, guided by core values that include integrity, respect, superior customer service, and a people-first mentality. As one of Florida's premier privately held agencies, Sihle Insurance is proud of the rich history that originated with our late founder, Jerry Sihle, over years ago.

Job Summary

We are seeking a highly skilled Commercial Lines Insurance Account Manager to join our growing team in Altamonte Springs, FL. The ideal candidate will have 5+ years of experience in an account management role and a strong understanding of insurance products and their application to business.

Responsibilities
  • Serve as a primary contact to clients, carriers and producers for service needs
  • Complete and submits applications and ensure timely receipt of quotes and policies. Prepare pre-renewal summaries of insurance, proposals, invoices, binders, certificates, ID cards, policies, endorsements, and other related items.
  • Review client contracts and endorse policies to meet requirements if needed. Process renewals, review audits of policies, verifies accuracy, and facilitate corrections if needed.
  • Verify policy and policy change information, facilitating corrections when necessary.
  • Document all activity, phone calls, emails and correspondence in Applied Epic system.
  • Daily follow-up on un-routed attachments, open activities, and other EPIC tasks.
  • Address incoming mail, email, fax and phone requests.
  • Assist with other tasks necessary.
Requirements
  • Active Florida 2- (Property & Casualty) license preferred, 4- considered
  • Ideal candidate with 5+ years experience in an account management role
  • Current Applied Epic experience is required
  • Bilingual is a plus
  • Bachelor's degree preferred
  • Ability to perform under pressure and work in a fast-paced environment
  • Excellent verbal and written communication skills with prompt response times
  • Knowledge of insurance products and their application to business
  • Knowledge of insurance markets
  • Maintains a cordial and professional relationship and has a strong service focus
Benefits
  • Reduced hour work week with full pay
  • (k) matching
  • Company paid health insurance
  • Company paid dental insurance
  • Company paid life insurance
  • Vision insurance, plus much more
  • Generous Paid time off – Holidays & PTO
  • VTO (Volunteer Time off)
  • 2 Hours/Month for appointments
  • Competitive base salary (commensurate with experience)
  • Bonus incentive based on individual/agency performance