Commercial Insurance Account Manager

4 weeks ago

Melbourne, Victoria, Australia Sihle Insurance Group Inc Full time

We are seeking a highly skilled Commercial Insurance Account Manager to join our team at Sihle Insurance Group Inc. in Altamonte Springs, FL.

Responsibilities:

  • Serve as a primary contact to clients, carriers and producers for service needs
  • Complete and submits applications and ensure timely receipt of quotes and policies. Prepare pre-renewal summaries of insurance, proposals, invoices, binders, certificates, ID cards, policies, endorsements, and other related items.
  • Review client contracts and endorse policies to meet requirements if needed. Process renewals, review audits of policies, verifies accuracy, and facilitate corrections if needed.
  • Verify policy and policy change information, facilitating corrections when necessary.
  • Document all activity, phone calls, emails and correspondence in Applied Epic system.
  • Daily follow-up on un-routed attachments, open activities, and other EPIC tasks.
  • Address incoming mail, email, fax and phone requests.
  • Assist with other tasks necessary.

Requirements:

  • Active Florida 2- (Property & Casualty) license preferred, 4- considered
  • Ideal candidate with 5+ years experience in an account management role
  • Current Applied Epic experience is required
  • Bilingual is a plus
  • Bachelor's degree preferred
  • Ability to perform under pressure and work in a fast-paced environment
  • Excellent verbal and written communication skills with prompt response times
  • Knowledge of insurance products and their application to business
  • Knowledge of insurance markets
  • Maintains a cordial and professional relationship and has a strong service focus

Benefits:

  • Reduced hour work week with full pay
  • (k) matching
  • Company paid health insurance
  • Company paid dental insurance
  • Company paid life insurance
  • Vision insurance, plus much more
  • Generous Paid time off – Holidays & PTO
  • VTO (Volunteer Time off)
  • 2 Hours/Month for appointments
  • Competitive base salary (commensurate with experience)
  • Bonus incentive based on individual/agency performance

We are an Equal Opportunity Employer

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