Automotive Service Operations Manager
1 day ago
Peter Warren Automotive Holdings, a leading automotive dealer group in Australia, is seeking an experienced Senior Service Advisor to join their team at Ford Campbelltown.
About the Role:
The successful candidate will oversee daily operations of the service department, ensuring efficient workflow and high-quality service delivery. Key responsibilities include leading and mentoring junior staff, liaising with customers and technicians, and developing strategies to improve customer satisfaction.
Requirements:
- Experience in a similar role within a retail automotive service department
- Excellent communication, numeracy, and customer service skills
- Ability to quote repair jobs and interact with customers
- Sound automotive technical knowledge
- Punctuality, reliability, and a professional demeanor are essential
- A valid driver's license and ability to work effectively in a team environment
What We Offer:
- A supportive environment with ongoing feedback and guidance
- A training pathway and growth opportunities for career advancement
- Exclusive discounts through our partnership programs, including Samsung and gym memberships
- An Employee Assistance Program (EAP) for employees' well-being
Peter Warren Automotive Holdings is a dynamic organization that continues to expand across multiple locations. As a valued member of our team, you will be part of a growing industry leader committed to excellence and employee development. Estimated salary: AU$ 85,000 - $115,000 per year.
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