
Portfolio Excellence Manager
6 days ago
We're on a mission to deliver exceptional experiences, transforming the flying landscape from merely good to truly wonderful.
Our people are at the forefront of this mission. We foster an environment where they can be their authentic selves, empowering them to own their responsibilities and go above and beyond for our guests.
As a key player in our team, you'll contribute to aligning delivery roadmaps with strategic priorities, tracking progress against objectives, and identifying opportunities to enhance performance and workflows.
You'll collaborate closely with leaders and teams to synchronize planning and execution across short- and long-term priorities.
This role requires 3-6 years of professional experience. It sits one level below a Manager-level role in our grading system. The position does not have direct reports.
You will:
- Coordinate portfolio roadmaps with the broader strategy to drive alignment between planning and delivery.
- Develop and continuously improve ways of working across the portfolio and key interfaces, ensuring consistency with divisional frameworks.
- Facilitate Agile ceremonies including portfolio planning sessions, stand-ups, and retrospectives to maintain momentum, focus, and accountability.
- Support prioritization of initiatives to ensure delivery is aligned with mission-level goals and value creation.
- Maintain visibility of the portfolio's book of work using tools such as JIRA, and coordinate synchronization with other teams.
- Proactively identify risks, roadblocks or delivery challenges, and lead resolution efforts to keep initiatives on track.
You'll excel in this role if you:
- Hold a relevant tertiary qualification in business or a related field, and ideally bring Agile certification.
- Have 3–5 years of experience in performance-oriented roles such as project delivery, consulting, business analysis, or stakeholder management.
- Are confident working with senior leaders to influence decisions and drive delivery against ambitious objectives.
- Have a track record of building strong relationships and delivering change in complex, cross-functional environments.
- Bring experience in either the airline or loyalty industries, or have a strong background in partnerships, marketing or management.
- A commercial mindset and a structured approach to solving business challenges.
- Strong communication skills and the ability to break down initiatives using tools like JIRA.
- Structured thinker with a sharp eye for detail, sound financial acumen, and an analytical, data-driven approach.
Benefits:
- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation and experiences worldwide
- Hospitality, retail, technology, beauty services and wellness discounts
- Wellness support, including the Converged digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
- Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you
We welcome applications from diverse backgrounds, including Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.
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