Digital Growth Leader

6 days ago

Sydney, New South Wales, Australia beBeeProductivity Full time $60,000 - $90,000
Drive Digital Growth as a Product Manager

This is an exciting opportunity to leverage your expertise in product management and drive digital growth. Reporting to the Digital Lead of Acquisition, you will play a key role within your assigned domain to drive HCF's broader digital strategy rollout.

You will work closely with business and technology stakeholders to own the product vision, strategy, and roadmap for the Private Health Insurance business, leading cross-functional squads to drive member and commercial outcomes.

About the Role
  • Accountable for the commercial sales performance of PHI on HCF's public website, including key online sales journeys, conversion rate optimization, customer engagement/satisfaction, cross-sell activities, and user experience.
  • Develop and implement eCommerce sales strategies that drive revenue growth, increase customer acquisition, and reduce churn.
  • Work and collaborate with cross-functional teams to define and own a digital CRO roadmap which aligns to HCF's broader strategic objectives and overall business/customer objectives.
Required Skills and Qualifications
  • 3+ years of experience in Product Management as a Product Owner/Product Manager.
  • Experience in creating a seamless digital sales experience with specialties in user and customer experience, customer journey mapping, design thinking, A/B testing, and CRO strategy.
  • Customer-obsessed and focused on data-driven decisions, to turn deep customer insights into actions that create new growth opportunities and solve customer pain points.
Benefits
  • We empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best.
  • Our offerings include 50% subsidy on HCF hospital and/or extras cover, 18 weeks of parental leave for all new parents, mental health and wellbeing programs, and more.
Others

We believe in lifelong learning and provide opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

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