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Hospitality Service Expert

1 month ago

Melbourne, Victoria, Australia Minor Hotels Full time
About Minor Hotels

Minor Hotels is an international hotel owner, operator and investor with a diverse portfolio of over 530 properties across 50+ countries. As a proud leader in strata titled accommodation management, our Australian and New Zealand business thrives in delivering exceptional guest experiences.

Job Opportunity

We are currently seeking a highly skilled Food and Beverage Attendant to join our team at Oaks Melbourne on Market Hotel on a part-time basis. This role offers the perfect opportunity for individuals passionate about delivering outstanding service and hospitality expertise.

Key Responsibilities
  • Take accurate orders from guests, ensuring timely delivery and exceptional service standards
  • Maintain high-quality presentation of food and beverages, adhering to menu offerings and recommendations
  • Engage with guests to provide personalized recommendations, enhance their experience, and foster a positive atmosphere
  • Manage cash handling, operating point-of-sale systems, and maintain a clean and organized work environment
  • Develop strong relationships with colleagues, contributing to a positive and inclusive team culture
Requirements and Qualifications
  • A minimum of 12 months' experience working in a similar position within the hospitality industry
  • Current RSA (or willingness to obtain) and availability to work across a 7-day rotating roster, including evenings, weekends, and public holidays
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Friendly, positive attitude, and a commitment to delivering exceptional customer service
Benefits and Opportunities
  • Competitive hourly rate and opportunities for career growth and development
  • Access to exclusive discounts on Minor Hotel brands' accommodations and entertainment services
  • Comprehensive training programs and support for professional certifications
  • Work-life balance and flexibility, with opportunities for paid leave and additional benefits

We offer a supportive and inclusive workplace culture, where you can grow your skills and contribute to delivering exceptional guest experiences. If you're passionate about hospitality and committed to excellence, we encourage you to apply.