Senior Branch Leader

2 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $121,333 - $143,983
Role Description

As a frontline banking leader, you will be the driving force behind exceeding customer expectations and delivering exceptional results. This high-profile position requires strategic leadership skills, effective communication abilities, and a passion for driving business growth.

Key responsibilities include:

  • Holding accountability for compliance and risk management to maintain a strong corporate culture.
  • Developing strategies to drive customer acquisition, service, and retention by fostering genuine connections with our community.
  • Leading and empowering frontline staff through comprehensive training, mentoring, and performance management.
  • Driving results that have a direct impact on overall branch performance, including profit and loss responsibility.
  • Resolving customer concerns effectively and efficiently through strong problem-solving skills.
Required Skills and Qualifications

The ideal candidate will possess:

  • Strong leadership experience, preferably in Retail Banking.
  • Proven track record of holding accountability for risk, compliance, staff performance, and customer experience.
  • High-energy leadership abilities, inspiring and motivating diverse teams.
  • Experience in meeting business performance targets and driving growth.
  • Effective communication and problem-solving skills to de-escalate challenging situations.
Benefits and Growth Opportunities

This role offers a unique blend of challenge and opportunity for personal and professional growth. As a key member of our team, you will have access to ongoing training, mentorship, and development programs to enhance your skills and advance your career.

In this dynamic and fast-paced environment, you will have the chance to make a real impact and contribute to the success of our organization.

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