Communications Specialist

1 day ago


Docklands, Victoria, Australia metrotrain Full time
About the Role

We are seeking a Communications Advisor to join our External Affairs & Strategic Communications team at Metro. In this role, you will work across media, content, government, and stakeholder relations to protect and enhance Metro's reputation.

Key Responsibilities
  • Manage high-level external stakeholder meetings, including with the Department of Transport and Planning and Ministerial offices.
  • Participate in a 24/7 on-call roster for decision-making under pressure.
  • Provide accurate advice and manage relationships with critical internal and external stakeholders.
  • Proactively manage business, operational, and high-risk reputational issues.
  • Exhibit excellent writing skills for speeches, stakeholder emails, and media responses.
  • Develop and manage social media content and reporting.
  • Contribute to daily media monitoring, executive briefings, and reporting.
Requirements
  • Degree in Public Relations, Journalism, or a related discipline.
  • Over 5 years in journalism, public relations, communications, or corporate affairs.
  • Significant experience in issues/crisis management within complex operational environments.
  • Prior experience in a 24/7 rostering environment and the ability to respond to issues outside of regular hours.
  • Ability to influence and develop strong relationships with diverse stakeholders.
  • Strong English and grammar skills, with the ability to communicate effectively under pressure.
About Metro

Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs.

We strive for a workplace where everyone is treated fairly and respectfully, providing equitable access to opportunities and resources.



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