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Strategic Communications Specialist

2 months ago

Docklands, Victoria, Australia metrotrain Full time
About the Role

We are seeking a highly skilled Communications Advisor to join our External Affairs & Strategic Communications team at Metro. In this role, you will work closely with senior stakeholders to protect and enhance Metro's reputation through proactive communication strategies and crisis management.

Key Responsibilities
  • Manage high-level external stakeholder meetings, including with government departments and Ministerial offices.
  • Provide accurate advice and manage relationships with critical internal and external stakeholders.
  • Proactively manage business, operational, and high-risk reputational issues in collaboration with the Head of External Relations.
  • Develop and manage social media content and reporting, as well as produce daily media clips.
  • Contribute to daily media monitoring, executive briefings, and reporting, ensuring appropriate approvals.
Requirements
  • Degree in Public Relations, Journalism, or a related discipline.
  • Over 5 years of experience in journalism, public relations, communications, or corporate affairs, with significant experience in issues/crisis management.
  • Prior experience in a 24/7 rostering environment and the ability to respond to issues outside of regular hours.
  • Ability to influence and develop strong relationships with diverse stakeholders.
  • Strong English and grammar skills, with the ability to communicate effectively under pressure.
What We Offer

Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. We encourage all interested applicants to apply.