Fostering Exceptional Customer Service
2 weeks ago
Lead a team of hospitality professionals and foster a positive work environment by setting a great example.
This role is ideal for those who have proven experience in leading high-performing teams, are passionate about delivering exceptional customer service, and enjoy motivating others to achieve their best.
Key Responsibilities:- Set the tone for a positive work culture and promote teamwork among colleagues
- Motivate and inspire your team to deliver outstanding results through effective leadership
- Develop strategies to enhance customer satisfaction and loyalty, using data-driven insights to inform business decisions
- Monitor performance metrics to identify areas for improvement and optimize operational efficiency
- Proven experience as a leader in the hospitality industry, with a strong track record of success
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
- Able to thrive in a fast-paced environment, with a flexible and adaptable approach to challenges
- NSW RSA certification (required)
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