Showroom Operations Manager

2 weeks ago

Parramatta Park, Queensland, Australia Vendito Full time
Showroom Manager Job Description

Vendito is seeking a highly experienced and customer-focused Showroom Manager to lead our team in Parramatta. The ideal candidate will have a strong background in sales and team management, with a keen eye for design.

The Showroom Manager will be responsible for overseeing the showroom operations, driving sales, managing a team of sales associates, and ensuring an exceptional customer experience.

  • Leadership and Team Management: Lead, mentor, and manage a team of showroom sales associates, develop and implement sales strategies to achieve and exceed showroom targets, and foster a positive and motivating work environment to drive team performance.
  • Sales and Customer Service: Assist customers in the showroom, providing expert product information and recommendations, develop and maintain relationships with customers to drive repeat business, and achieve and exceed personal and team sales targets and KPIs.
  • Product Knowledge: Maintain a thorough understanding of our product range and stay updated on new arrivals and trends, provide detailed product demonstrations and explain features and benefits to customers.
  • Operational and Administrative Duties: Manage customer inquiries and orders, process sales transactions accurately and efficiently, and ensure the showroom is clean, organized, and visually appealing.

Requirements: Proven experience in a senior sales role with team management responsibilities, preferably within the bathware or home improvement industry, bathware experience is essential, strong leadership and customer service skills with the ability to build rapport quickly, excellent communication skills, both verbal and written, ability to work independently and as part of a team, and high level of attention to detail and organizational skills.

Benefits: Competitive base salary with the opportunity to earn substantial commissions, superannuation benefits, ongoing training and professional development opportunities, and a friendly and supportive team environment.

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