Business Implementation Professional

2 weeks ago

Melbourne, Victoria, Australia beBeeImplementation Full time $80,000 - $90,000

Overview

We are seeking a skilled Implementation Specialist to join our team.

This role is ideal for a professional who is tech-savvy and dedicated to delivering exceptional service.

The Implementation Specialist will be responsible for setting up features based on client workflows, integrating with other platforms, and migrating data from existing tools into the platform.

You will work closely with our customer success and research and development teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.

Responsibilities:
  • Meet with clients daily to deliver professional services.
  • Work offline to complete tasks assigned by clients.
  • Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
  • Manage multiple tasks in a fast-paced, high-pressure environment.
  • Collaborate with our customer success and research and development teams to ensure a seamless customer experience.
Qualifications:
  • 1 year of experience in a software as a service company – MUST.
  • Native-level English proficiency – MUST.
  • You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
  • Strong team player with excellent communication and collaboration skills.
  • Ability to thrive in a high-pressure environment.
Benefits:
  • We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
  • We make an impact on our customer's business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their workforce.
  • We get the job done. Our employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
  • We have fun From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course).
  • Everyone is welcome. We are committed to building an encouraging, caring, and supportive environment.
Seniority level:

Entry level

Employment type:

Full-time

Job function:

Information Technology

Industries:

Technology

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