Administrative Professional
3 days ago
The role of an Administration Officer is vital in the healthcare team. This position requires a dedicated and professional individual to deliver high-quality customer service to patients and clients attending Medical and Surgical Outpatient Departments.
Key Responsibilities- Ensure daily operations run smoothly, managing waitlists and appointments with strict confidentiality.
- Communicate regularly with department leaders to ensure efficient service delivery.
- Maintain NSW Health policies and procedures.
- Contribute to funding model optimization.
Candidates will possess strong time management and prioritisation skills, as well as a commitment to professionalism in presentation and attitude.
Requirements- Demonstrated experience in clinic settings, including reception duties, phone enquiries, appointment scheduling, and data entry.
- Effective customer service skills.
- Excellent oral and written communication skills.
- Interpersonal skills.
- Knowledge of Medicare eligibility and billing practices.
NBMLHD values diversity and inclusion, aiming to reflect the community it serves.
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