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Data Driven Operational Excellence Specialist
3 weeks ago
Job Description:
This role is pivotal in developing and managing our performance reporting framework, turning data into actionable insights, and partnering with internal teams and clients to drive operational excellence.
- Designing and evolving reporting frameworks, dashboards, and performance metrics.
- Analysing operational data to identify trends, gaps, and opportunities for improvement.
- Creating client-facing reports that clearly demonstrate results and improvement initiatives.
- Supporting continuous improvement projects and change management.
- Collaborating with stakeholders to ensure reporting meets business needs and drives value.
- Leveraging Business Intelligence tools, automation, and data visualisation to streamline reporting processes.
As a Performance Insights Strategist, you will be responsible for:
- Proven experience in data analytics, performance reporting, or a similar role.
- Proficiency in Business Intelligence tools such as Power BI, Tableau, or QlikView.
- Strong skills in SQL, Excel, and data visualisation.
- Experience developing Key Performance Indicators and reporting frameworks.
- Excellent communication skills, with the ability to engage stakeholders at all levels.
- A proactive, solutions-focused approach with a passion for continuous improvement.
We are looking for someone who thrives on turning complex data into meaningful stories that drive action. If you are passionate about delivering exceptional service and driving continuous improvement across everything we do, we'd love to hear from you.