Night Service Representative
2 weeks ago
At a high-performing organization, we prioritize delivering exceptional service and meticulous attention to detail. As a Night Auditor, you will play a critical role in ensuring that guests have an outstanding experience.
About the Role- You will assist the Night Manager in managing daily transactions and preparing detailed reports for the overnight period.
- Maintain accurate guest accounts and provide valuable information to support their stay.
- Deliver top-notch guest service during check-in, check-out, and throughout the night.
- Create a safe and secure environment for guests and colleagues.
Requirements
- Demonstrate a strong focus on meeting guest needs with flexibility in a fast-paced environment.
- Develop clear and confident communication skills - both written and verbal.
- Show proficiency in Excel and OPERA Cloud systems.
- Possess the ability to work overnight shifts on a rotating schedule.
Benefits of this Opportunity
- Enjoy discounts across Accor's global network.
- Foster your career growth and travel globally.
- Earn continuous learning opportunities and investment in your capabilities.
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