Process Knowledge Management Expert
2 days ago
About the Opportunity
Australia Post is embarking on an exciting journey to develop a process excellence infrastructure that will enhance our ability to delight customers and improve team members' experience.
This role is part of the establishment of a Centre of Excellence, which will ensure consistent methodologies, tools, processes, and overall capabilities across the enterprise, governed centrally and implemented within each business area.
This position will be accountable for the development and maintenance of enterprise knowledge management framework and standard that fits for purpose whilst ensuring alignment with enterprise process governance and architecture model.
Key responsibilities include:
- Develop and maintain the knowledge management framework to enable active process management and effective ownership
- Develop and maintain knowledge management governance, standards and tools that fit for purpose
- Design, facilitate training & provide coaching to uplift capabilities in authoring standard and best practices, this includes standard operating procedures, quick reference guides and other visual guides
- Support COE and Business Unit Process Excellence team in implementing knowledge management governance and framework
- Support process owners to adopt process ownership and active process management principles
About You
We are looking for a highly skilled and experienced professional with a strong understanding of the complex competitive logistics/supply chain environment and what effective knowledge management can enable.
Minimum 5 years' experience in the knowledge management field, preferably within manufacturing and supply chain.
- Extensive experience in the application of knowledge management principles and tools within an operational and/or logistics environment
- Strong understanding of the complex competitive logistics/supply chain environment, and what effective knowledge management can enable
- Proven experience in partnering with cross-functional teams to embrace change, and develop and adopt knowledge management methodology, framework and tools that fit for purpose whilst driving standardisation
How we'll deliver for you
A unique transformation project that will mean you get to help shape the future of Australia Post.
Lead cross-functional projects and add real value to the business.
- A dynamic and inclusive workplace
- Opportunities for professional growth and development
- Collaborative and supportive team environment
-
Senior Consultant, Process Knowledge Management
2 weeks ago
Richmond, Australia Australia Post Full timeAbout the OpportunityAustralia Post is embarking on a transformative journey to develop a process excellence infrastructure that will enhance our ability to delight customers and improve team members' experience.We are seeking a skilled Senior Consultant, Process Knowledge Management to join our team and contribute to this exciting initiative.As a key member...
-
Richmond, Australia Australia Post Full timeAbout the OpportunityAustralia Post is embarking on an exciting transformation journey to develop a process excellence infrastructure that will enhance our ability to delight customers and improve team members' experience.Key ResponsibilitiesDevelop and maintain the knowledge management framework to enable active process management and effective ownership;...
-
Senior Consultant, Knowledge Management Expert
3 weeks ago
Richmond, Australia Australia Post Full timeAbout the OpportunityAustralia Post is embarking on a transformative journey to develop a process excellence infrastructure that will enhance our ability to delight customers and improve team members' experience.We are seeking a highly skilled Senior Consultant, Knowledge Management to join our Centre of Excellence team and contribute to the development of a...
-
Senior Consultant, Knowledge Management Expert
3 weeks ago
Richmond, Australia Australia Post Full timeAbout the OpportunityAustralia Post is embarking on a transformative journey to develop a process excellence infrastructure that will enhance our ability to delight customers and improve team members' experience.We are seeking a Senior Consultant, Knowledge Management to join our team and contribute to the establishment of a Centre of Excellence. This role...
-
Process Governance Expert
3 weeks ago
Richmond, Australia Australia Post Full timeTransforming Process Excellence at Australia PostAustralia Post is embarking on a transformative journey to develop a process excellence infrastructure that will enhance our ability to delight customers and improve team members' experience.We are seeking a highly skilled Process Governance Expert to join our team and contribute to the establishment of a...
-
Process Governance Expert
7 days ago
Richmond, Australia Australia Post Full timeAustralia Post is embarking on a transformative journey to develop a process excellence infrastructure, and we're looking for an exceptional individual to lead this initiative.We're seeking a highly skilled Process Governance Expert to join our Centre of Excellence and play a crucial role in enhancing our ability to delight customers and improve team...
-
Senior Consultant, Knowledge Management
4 weeks ago
Richmond, Australia Australia Post Full timeHelp us deliver like never before Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. About the...
-
Process Governance Expert
2 days ago
Richmond, Australia Australia Post Full timeAustralia Post is TransformingJoin a dynamic team shaping the future of Australia Post as we strive to deliver exceptional customer experiences. We are seeking a seasoned Senior Consultant, Process Governance COE to lead our journey toward process excellence.The ideal candidate will be responsible for developing and maintaining an enterprise-wide process...
-
Process Governance Expert
5 days ago
Richmond, Australia Australia Post Full timeAbout the OpportunityAustralia Post is embarking on a transformative journey to develop a process excellence infrastructure that will drive customer satisfaction and team member experience.As a key member of our team, you will play a vital role in establishing a Centre of Excellence (COE) that will ensure consistent methodologies, tools, and processes across...
-
Process Excellence Specialist
3 weeks ago
Richmond, Australia Australia Post Full timeTransforming Australia PostAustralia Post is embarking on a transformative journey to develop a process excellence infrastructure that will enhance our ability to delight customers and improve team members' experience.We are seeking a Process Excellence Specialist to join our team and contribute to this exciting initiative.The successful candidate will be...
-
Process Excellence Specialist
1 week ago
Richmond, Australia Australia Post Full timeAbout the OpportunityAustralia Post is embarking on an exciting journey to establish a process excellence infrastructure that will enhance our ability to delight customers and improve team members' experience.Our goal is to develop a holistic approach to process excellence, grounded in a federated operating model that accelerates continuous improvement and...
-
Strategic Procurement Expert
2 weeks ago
Richmond, Australia Australia Post Full timeAbout the RoleWe are seeking a highly skilled Strategic Procurement Expert to join our team at Australia Post.As a key member of our procurement team, you will be responsible for developing and executing end-to-end procurement strategies to support our Fleet, Logistics and Automation/Engineering functions.Key responsibilities will include:Conducting...
-
Process Excellence Specialist
3 days ago
Richmond, Australia Australia Post Full timeAbout the RoleAustralia Post is embarking on an exciting journey to develop a process excellence infrastructure that will enhance our ability to delight customers and improve team members' experience. We're looking for a talented professional to join our team as a Process Excellence Specialist, responsible for developing and maintaining enterprise knowledge...
-
Senior Process Engineering Manager
1 hour ago
Richmond, Australia Australia Post Full timeHelp us deliver like never before Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. About the...
-
Senior Process Excellence Manager
1 week ago
Richmond, Australia Australia Post Full timeAbout the OpportunityAustralia Post is embarking on a transformative journey to develop a process excellence infrastructure that will enhance its ability to deliver exceptional customer experiences and improve team members' experiences.This is an exciting opportunity to be part of a Centre of Excellence and contribute to the establishment of consistent...
-
Digital Analytics Specialist
3 weeks ago
Richmond, Australia carsales Full timeJob Title: Digital Analytics Specialist - Data Implementation ExpertThis is an exciting opportunity to join the carsales team as we embark on the next phase of our transformative journey. We are seeking a skilled Digital Analytics Specialist to play a key role in enabling and advising on all manner of analytics, experimentation, personalisation, and...
-
Sales Growth Expert
1 day ago
Richmond, Australia REA Group Full timeSales Growth ExpertAt REA Group, we're passionate about helping people find and finance their next home. We're looking for an experienced Sales Growth Expert to join our team and drive revenue growth through premium subscriptions and other growth solution products.Key Responsibilities:Partner with Relationship Managers to identify and target high-value...
-
Human Resources Manager
4 weeks ago
Richmond, Australia Jesuit Social Services Full timeAbout the RoleJesuit Social Services is seeking a highly skilled and experienced Human Resources Manager to join our team for a period of 12 months. As a key member of our People and Culture team, you will be responsible for ensuring that our policies and processes enable the effective and legally compliant management of staff, while supporting them to enact...
-
Process Governance Specialist
3 weeks ago
Richmond, Australia Australia Post Full timeTransforming Process Excellence at Australia PostAustralia Post is embarking on a transformative journey to develop a process excellence infrastructure that will enhance our ability to delight customers and improve team members' experience.We are seeking a highly skilled Process Governance Specialist to join our team and contribute to the establishment of a...
-
Head of Process Excellence
5 months ago
Richmond, Australia Australia Post Full time**Help us deliver like never before** **& deliver a sustainable future with effective processes.** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward...