AI Product Training Specialist
2 weeks ago
About the Role
In this opportunity, you will be responsible for developing and delivering customized training programs to onboard and educate customers on our software solutions.
- Schedule regular meetings with clients to ensure their training needs are being met and provide tailored support.
- Develop and implement strategies to improve customer satisfaction and increase retention rates.
- Act as the primary point of contact for customer inquiries and provide timely support and guidance.
- Collaborate with internal departments to gather feedback and insights from customers and inform product development.
- Stay up-to-date with industry trends and advancements in AI and software solutions to provide expert training and guidance to customers.
About You
To be successful in this role, you should have a background in training and customer support, with a strong understanding of AI and software solutions.
- You should have experience working with clients to develop and deliver customized training programs.
- You should be proficient in communicating complex technical information to non-technical stakeholders.
- You should be able to work effectively in a fast-paced environment and prioritize multiple tasks and responsibilities.
- You should have a strong understanding of industry trends and advancements in AI and software solutions.
What's in it For You?
This role offers a unique opportunity to join a dynamic and innovative team at Thomson Reuters, a leading provider of software solutions for the legal and tax professions.
- You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
- You will have access to cutting-edge software solutions and training tools to help you stay up-to-date with industry trends and advancements.
- You will have the opportunity to develop and deliver customized training programs that meet the unique needs of our clients.
- You will have a dynamic and flexible work environment that supports work-life balance and promotes professional growth and development.
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