AI Product Trainer

2 weeks ago


Pyrmont, New South Wales, Australia Thomson Reuters Full time

About the Role

Thomson Reuters is seeking an AI Product Trainer to join our AEM Customer Training Team. As an AI Product Trainer, you will be responsible for developing and implementing strategies to drive product adoption and maximize usage of our generative AI software.

Key responsibilities include:

  • Developing customized training programs to service specific client needs
  • Scheduling regular client meetings to ensure customers' training needs are being met
  • Providing support to customers by responding to research queries
  • Communicating with internal departments to provide customer feedback
  • Developing long-term strategies to improve customer satisfaction and increase retention rates

About You

To be successful in this role, you will need:

  • A law degree and ideally experience working in practice
  • Experience with training and interacting with customers
  • Interest in learning about new technology and software
  • Personable and positive attitude, with excellent problem-solving skills
  • Ability to work on cross-functional teams and contribute to projects

What's in it For You?

As an AI Product Trainer at Thomson Reuters, you will have the opportunity to work in a dynamic and inclusive environment, with a focus on personal and professional growth. Benefits include:

  • Hybrid work model with flexible working arrangements
  • Comprehensive benefit plans, including flexible vacation and mental health days
  • Access to LinkedIn Learning and internal Talent Marketplace
  • Opportunities to work on projects cross-company and contribute to social impact initiatives

At Thomson Reuters, we are committed to creating a more transparent, just, and inclusive future. Join us in shaping the industries that move society forward.


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