Building Community Connections

4 days ago

NewcastleMaitland, Australia beBeeClaims Full time $70,000 - $95,000
Community Support Specialist Role

We are seeking a skilled Community Support Specialist to facilitate connections between workers and local community programs, ensuring they receive the support needed to overcome barriers and achieve positive claims outcomes.

Key Responsibilities:
  • Program Facilitation: Guide workers in navigating local resources, providing access to necessary support services.
  • Relationship Building: Establish rapport with workers to understand their unique situations and needs, fostering trust and cooperation.
  • Collaboration: Work strategically with claims teams to ensure seamless integration of community support into the claims process.
  • Face-to-Face Interaction: Attend medical case conferences to offer direct support and address worker needs effectively.
  • Professional Communication: Maintain professionalism in all interactions with internal and external customers.
  • Person-Centered Claims Management: Employ a person-centered approach, focusing on understanding and addressing the individual needs of workers.

This role requires excellent communication, interpersonal, and problem-solving skills, as well as the ability to work collaboratively in a team environment. If you are passionate about supporting workers and helping them overcome challenges, we encourage you to apply for this rewarding opportunity.

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