Workforce Solutions Consultant

2 days ago


Browns Plains, Queensland, Australia The Salvation Army Full time

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference.

At The Salvation Army Employment Plus (EPlus), we've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. Our mission is to empower individuals and communities through job placement and post-placement support services.

Job Summary

We are seeking a highly motivated and experienced Workforce Solutions Consultant to join our team in Brisbane South East. As a key member of our workforce development team, you will be responsible for providing ongoing support to our participants and their employers to ensure long-term employment outcomes are achieved.

Main Responsibilities

  • Build and maintain effective relationships with participants and employers through face-to-face, phone, and on-the-job support
  • Identify any barriers that may impact ongoing employment and address them promptly
  • Monitor work placements for jobseekers towards the achievement of monthly targets
  • Achieve or exceed all KPIs and apply an outcome-focused, high-performance approach to the role

Requirements

  • Ability to overcome objections and break down barriers that exist for people experiencing unemployment
  • A strong ability to problem-solve and communicate to a wide variety of stakeholders
  • Demonstrated experience in achieving and exceeding business targets and KPIs
  • Analytically minded and able to interpret complex data to achieve outcomes
  • Computer skills and knowledge of MS Office are essential

What We Offer

  • Attractive remuneration package including NFP salary packaging benefits ($74,964 - $87,194 per annum)
  • Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks
  • Discounted fitness memberships, health insurance, retail discounts, and more
  • Attractive leave benefits with access to purchase leave, 12 weeks paid parental leave, and up to 5 days paid leave per year to support the Salvos
  • Access to EAP and health & wellness initiatives, fostering a supportive and inclusive approach to your overall wellbeing
  • Long-term employment opportunities within the EPlus & wider Salvos networks
  • Comprehensive and supportive on-the-job training


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