Digital Transformation Solutions Specialist

3 weeks ago

Eight Mile Plains, Queensland, Australia RACQ Full time
About the Role

RACQ is seeking a Digital Transformation Solutions Specialist to lead our team in influencing and consulting with stakeholders to obtain, analyze, communicate, and validate technical requirements for changes to business processes, policies, digital systems, and applications. As a key member of our team, you will understand business problems and opportunities in the context of digital user experience and develop solutions that enable the business customer and end user to achieve their goals.

This role will involve leading the discovery and delivery of member-centric solutions supported by clearly identified member benefits both direct and indirect. You will also lead the development of technical requirements for opportunity-led initiatives with business areas and product teams across RACQ. The ideal candidate will have a strong understanding of business processes and products, as well as knowledge of digital IT trends and technologies such as HTML, JavaScript, .NET, SQL, Xamarin, Sitecore, and Web APIs.

About You

You will be a confident, articulate, and professional verbal and written communicator with demonstrated negotiation, mediation, and facilitation skills. You will also have a strong business acumen and industry knowledge, with experience working with digital platforms, JIRA, and Confluence.

The ideal candidate will have hands-on experience using UML to create sequence diagrams, extensive experience working with APIs and Web services, and knowledge and use of process modeling tools to create BPMN and flow diagrams.

Why Join RACQ?

RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to them, and how we can help them find their balance. At RACQ, we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members.

We offer a range of benefits, including financial benefits, discounts on banking, assistance, and insurance products, paid volunteer leave, payroll giving, and volunteering for community events. We also prioritize employee wellbeing with our onsite and virtual health hub, discounts on health programs, and access to wellbeing initiatives such as yoga, mindfulness, flu vaccinations, and a confidential Employee Assistance Program (EAP).

Invest in your development with in-house development programs and access to 100,000+ online courses. You can check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits.

What We Offer You

Our employee benefits are designed to enrich your work life, your home, and the community you live in. Some of these benefits include:

  • Financial benefits and discounts on a range of banking, assistance, and insurance products
  • Paid volunteer leave, payroll giving, and volunteering for community events
  • A range of flexible working and leave options, parental leave of 13 weeks, primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave
  • Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs, and access to wellbeing initiatives such as yoga, mindfulness, flu vaccinations, free and confidential Employee Assistance Program (EAP)
  • Invest in your development with in-house development programs and access to 100,000+ online courses

Check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits.

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