Customer Support Coordinator

2 weeks ago

Australia beBeeSupport Full time $82,000 - $93,000

Customer Support Coordinator

About the Role:

  • We are seeking a highly skilled and compassionate individual to provide exceptional customer support to patients preparing for admission.
  • This role involves handling inbound patient calls regarding pre-admission queries and concerns, guiding patients through preparation requirements and documentation, and maintaining accurate patient records.
  • You will coordinate with clinical teams to ensure smooth patient transitions and work closely with our team to deliver high-quality support.

Key Responsibilities:

  • Strong Communication Skills: Excellent verbal and written communication skills to effectively engage with patients and internal stakeholders.
  • Natural Empathy: Ability to understand and relate to patients' needs and concerns, providing a supportive and caring environment.
  • Multitasking: Strong attention to detail and ability to prioritize tasks to manage multiple responsibilities efficiently.
  • Computer Skills: Familiarity with computer systems and willingness to learn new software to enhance productivity.
  • Confidentiality: Understanding of confidentiality requirements to maintain sensitive patient information.

Benefits:

  • Competitive Remuneration: A competitive hourly rate that reflects your skills and experience.
  • Ongoing Support: Comprehensive training and ongoing support to help you grow in your role.
  • Career Development: Opportunities to develop your skills and advance in your career within our organization.

About Us:

We are a health tech team dedicated to delivering exceptional customer service. Our mission is to provide high-quality support to our patients, ensuring a smooth and stress-free experience.

Skill Requirements:

  • Communication: Excellent communication and interpersonal skills.
  • Emotional Intelligence: High emotional intelligence and empathy to understand and relate to patients' needs.
  • Problem-Solving: Strong problem-solving and analytical skills to handle complex situations.

Additional Information:

  • We offer a dynamic and supportive work environment that promotes growth and development.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A competitive salary and benefits package that reflects your value to our organization.

  • Support Coordinator

    1 week ago

    Australia Turning Point Support Pty Ltd Full time

    OverviewTurning Point Support (TPS) is a dedicated organisation made up of a highly qualified team of Support Coordinators, Specialist Support Coordinators, and Recovery Coaches. We support NDIS participants in getting the most out of their NDIS plans by being flexible, adaptive, and client-centered. Based in various locations across Adelaide, our team has...

  • AOD Case Support Specialist

    1 week ago

    Australia beBeeCare Coordinator Full time $75,000 - $90,000

    Role Description">We are seeking an innovative and experienced professional to work as part of a team delivering individual and group treatment, care coordination, and wrap-around support to individuals and families affected by AOD issues. The primary focus is to assist individuals and families dealing with AOD-related challenges and address their impact on

  • Customer Support Coordinator

    6 days ago

    Australia beBeeCustomerSupport Full time $80,000 - $105,000

    Customer Support CoordinatorThis role involves coordinating all incoming enquiries to ensure efficient and accurate resource allocation. The goal is to deliver exceptional customer service while measuring performance through key performance indicators, handling efficiency, and customer satisfaction levels.About the RoleDeliver high-quality customer support...

  • Customer Support Coordinator

    1 week ago

    Australia beBeeSupport Full time $60,000 - $80,000

    About the RoleWe are seeking a highly skilled and experienced Customer Support Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service to clients across various touchpoints.Your key responsibilities will include:Coordinating appointments with medical specialistsLiaising with clients to plan services that...

  • Ndis Level 2- Support Coordinator

    7 days ago

    Australia Ikare Support Coordination Full time

    **Join Our Team Hiring for iKare Support Coordination****Position: NDIS Level 2- Support Coordinator****Location: Gold Coast or North Brisbane Qld****Type: Full-Time****Male/Female**Are you passionate about making a difference in people's lives? Do you have a knack for organization and a heart for service? iKare Support Services is looking for a dedicated...

  • Professional Event Planner and Organiser

    2 weeks ago

    Australia beBeeEvent Coordinator Part time $60,000 - $75,000

    About the Role:This position plays a crucial part in delivering strategic events for the College, as well as establishing an efficient and effective events function within the institution.The delivery of events and functions are key streams of work related to the College's marketing strategy.Coordinate and support key events which relate to the College's...

  • Customs Coordinator

    2 weeks ago

    Australia Dale Farm Full time

    Dale Farm is a leading dairy company supplying a wide range of branded consumer products and food ingredients into the UK, Irish and International markets.At Dale Farm we believe our success is built on our people, and so as we continue to embark on our ambitious transformation journey, we are looking to recruit for the following key role to support our...

  • Support Coordinator

    6 days ago

    Australia beBeeCustomer Full time $60,292 - $76,429

    As a Support Coordinator, you will play a vital role in delivering exceptional administrative support and customer service to all stakeholders.About the RoleCoordinate key administration tasks such as staffing, roster management, and office supplies.Main ResponsibilitiesMaintain high standards of customer service excellence and represent the Calvary brand...

  • Customer Experience Coordinator

    6 days ago

    Australia Spendless Shoes Full time

    **Customer Experience Coordinator**The Shoe Group (TSG) - Spendless Shoes is one of Australia's largest shoe retailers with over 200 stores around Australia with a suite of labels such as Spendless, Corasol, Wildfire, Vybe, Everflex & Olympus Shoes.We are seeking a** Customer Experience Coordinator** for** 1 day per week (Wednesdays 9am -5pm)** with the...

  • Customer Service Coordinator

    2 weeks ago

    Australia Medtronic Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.**A Day in the Life**:At Medtronic, we believe in thinking differently to solve problems, drive progress, and deliver...