
Customer Experience Coordinator
2 days ago
**Customer Experience Coordinator**
The Shoe Group (TSG) - Spendless Shoes is one of Australia's largest shoe retailers with over 200 stores around Australia with a suite of labels such as Spendless, Corasol, Wildfire, Vybe, Everflex & Olympus Shoes.
We are seeking a** Customer Experience Coordinator** for** 1 day per week (Wednesdays 9am -5pm)** with the potential for career progression. This role is perfect for someone looking to develop their career in Retail/ Administration or a student in the process of completing their studies in fields such as Communications, or Business.
This role will see you focus on customer service as you will be the first point of contact for our customers. You will respond to an array of customer queries through phone, social media and Zendesk (live chat, tickets, and contact forms). As well as assisting the operations team in an administrative capacity on an ad-hoc basis. There is a real focus on people, offering a supportive and positive environment where everyone is valued, and recognised.
**Tasks will include**:
- Process phone orders for customers
- Communicating with our stores regarding customer orders/enquiries
- Reviewing orders and advising customers of progress or action taken
- Liaise with the stores on Click & Collect fail picks and SLA breaches
- Process a small number of Click & Collects
- Manage all incoming mail
- General administration responsibilities as directed and needed for all areas of the business
- Damaged stock approvals
- Managing the front reception desk with visitors and couriers to our Support Centre
- Ensure a customer focus at all times
**To be successful you will have**:
- An interest in fashion
- The ability to multi-task
- The ability to be highly organised and forward plan
- Acute attention to detail
- Initiative and be able to work autonomously as well as within a team
-
Customer Experience Coordinator
7 days ago
Australia The Good Guys Full time**Key Responsibilities include, but are not limited to**:- Taking ownership of complex cases that cannot be resolved during the first contact and ensure. thorough resolution by capturing all necessary details and updating Salesforce.- Managing backorder follow-ups and supplier coordination to ensure timely delivery of customer orders.- Handling complex...
-
Customer Experience Coordinator
7 days ago
Australia beBeeRetail Full time $60,000 - $85,000Role Overview:This is a dynamic opportunity for a skilled retail professional to coordinate service delivery across various store areas, inspiring and leading teams to achieve customer goals. The coordinator will promote a positive culture focused on safety and teamwork, collaborating with the store leadership team to achieve shared objectives.About...
-
Customer Experience Coordinator
7 days ago
Australia Kinetic Full time**About us**:**Kinetic** is Australia and New Zealand's largest and most diverse bus operator, moving more than **100 million passengers** per year across some of the most recognisable names in bus transport. We deliver these services through our team of over** 7300 people** and fleet of over **4900 buses**.As a business who genuinely cares about our...
-
Terminal And Customer Experience Coordinator
2 days ago
Australia Northern Territory Airports Full timeWe're seeking a highly organised and customer-focused individual to join our dynamic airport operations team. As aTerminal Operations Coordinator, you'll play a central role in ensuring the smooth and safe operation of our terminal facilities, supporting a wide range of stakeholders and contributing to an exceptional airport experience for passengers,...
-
Retail Coordinator
2 days ago
Australia beBeeCustomer Full time $60,000 - $80,000As a retail coordinator, you will be part of a dynamic team that drives business results through exceptional customer experiences. We are passionate about delivering careers and experiences that challenge and reward our team members.We focus on achieving outstanding store performance by creating an engaging showroom environment. Our retail coordinators...
-
Customer Experience Coordinator
6 days ago
Australia Sci-Fleet Motors Full timeIf you get a kick out of delivering good customer experiences and sharing positive moments, we'd love to hear from youMount Gravatt Mazda is one of Australia's largest and most successful family-owned and operated automotive groups. No detail is too small when it comes to experiencing Zoom-Zoom for the very first time and we are committed to delivering that...
-
Customer Experience Coordinator
2 days ago
Australia beBeeExperience Full time $72,000 - $88,000About the Position:Drive efficiency and excellence in service delivery by ensuring timely and consistently high provision of schedules for nationwide service call-outs and equipment repairs and installations.Your Key Responsibilities Include:Roster and schedule install and service technicians to efficiently allocate resourcesHandle day-to-day rescheduling to...
-
Customer Experience Specialist
7 days ago
Australia beBeeCustomerService Full time $45,000 - $60,000Job Overview">Key responsibilities include addressing customer needs through various interactions, creating schedules and quotes, coordinating equipment deliveries, transfers, repairs, and breakdowns. Key skills required include effective communication, problem-solving, and time management.">Main Responsibilities:">Address customer inquiries via phone,...
-
Event Experience Coordinator
6 days ago
Australia beBeeCoordination Full time $36,000 - $40,800Job Overview:We are seeking an experienced and professional Event Experience Coordinator to join our team in Brisbane, Australia.About the Role:This is a dynamic and rewarding opportunity for someone who enjoys working in fast-paced environments and delivering exceptional customer service experiences. As an Event Experience Coordinator, you will be...
-
Customer Experience Specialist
7 days ago
Australia beBeeCustomerService Full time $50,000 - $80,000Job TitleWe are seeking an exceptional Customer Service Coordinator to join our team.Job DescriptionThis is a dynamic role that offers variety and the opportunity to work in a professional environment. As a Customer Service Coordinator, you will take ownership of ensuring timely delivery of products to customers.The successful candidate will be responsible...