Restaurant Business Leader

4 days ago

Gold Coast, Queensland, Australia beBeeOperations Full time $73,000 - $80,000

The Operations Director role is a high-profile position within the restaurant industry, focusing on delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Labor Cost Management: Monitor and control labor costs by optimizing staff schedules and utilizing resources efficiently.
  • Food Cost Management: Oversee food cost by managing inventory, reducing waste, and negotiating with suppliers for the best prices.
  • Sales Increase: Develop and execute strategies to drive sales growth, including marketing initiatives and promotions.
  • Staff Hiring and Development: Lead recruitment, training, and development of staff to provide excellent customer service and adhere to company policies.
  • Procedures Management: Develop and implement operational procedures to ensure consistent quality and efficiency.

Maintain high standards of customer service, address issues promptly, and ensure compliance with health and safety regulations and food safety standards.

Requirements:

  • 3+ years of experience as an Operations Manager or similar role in hospitality.
  • Strong understanding of labor cost management, food cost management, and sales strategies.
  • Excellent leadership, team management, problem-solving, and decision-making abilities.
  • Proficiency in using POS systems and Microsoft Office Suite.

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