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Cafe/ Restaurant Team Leader

3 weeks ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $57,000 - $67,000

Job Title: Cafe/ Restaurant Team Leader

We are seeking a motivated and results-driven team leader to join our dynamic team. As a Cafe/Restaurant Team Leader, you will be responsible for overseeing the daily operations of our cafe or restaurant, ensuring that every guest has an exceptional dining experience.

Key Responsibilities:

  • Lead and manage a team of servers, bartenders, and kitchen staff to deliver exceptional customer service and ensure seamless food and beverage service.
  • Develop and implement effective strategies to improve sales, revenue, and customer satisfaction.
  • Conduct pre-service and post-service briefings with team members to review menus, promotions, and operational procedures.
  • Maintain high standards of food quality, presentation, and safety in the kitchen and bar areas.
  • Ensure accurate inventory management, ordering, and stock control to minimize waste and optimize profitability.
  • Provide coaching, training, and development opportunities to team members to enhance their skills and performance.
  • Collaborate with other departments, such as front office and maintenance, to ensure smooth operations and resolve any issues that may arise.
  • Monitor and analyze sales data, customer feedback, and market trends to identify opportunities for growth and improvement.

Requirements:

  • A minimum of 1 year of experience in a supervisory or leadership role in the hospitality industry.
  • Strong knowledge of food safety, sanitation, and handling procedures.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and multitask with precision.
  • Familiarity with point-of-sale systems and inventory management software.
  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred.

Benefits:

  • A competitive hourly rate and comprehensive benefits package.
  • Opportunities for career advancement and professional growth within the company.
  • A dynamic and supportive work environment with a team-oriented culture.
  • The chance to work with a well-established and reputable brand in the hospitality industry.

About Us:

We are a leading provider of exceptional dining experiences in [location]. Our commitment to excellence, customer satisfaction, and employee development sets us apart from other companies in the industry. We offer a fun, dynamic, and challenging work environment that fosters growth and success for our team members. If you are a motivated and results-driven individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.