Guest Service Professional

1 week ago

Sydney, New South Wales, Australia beBeeHospitality Full time $49,950 - $72,386

Delivering Exceptional Guest Experiences

Main Responsibilities:
  • Anticipate and meet the needs and desires of hotel guests.
  • Fulfill room requirements efficiently.
  • Maintain high standards of customer service.
  • Adhere to hospitality policies and procedures.
Accountabilities:
  • Process guest arrivals and departures with friendliness.
  • Handle daily transactions accurately and promptly.
  • Collaborate with Housekeeping, Reservations, and Maintenance teams.
  • Communicate special requests to relevant departments.
  • Action all guest messages and facsimiles in a timely manner.
  • Share pertinent guest feedback with Hotel management.

Comply with operational guidelines. Maintain a clean and safe work environment.

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