Employment Coach

4 weeks ago

Mount Gambier, South Australia SYC Full time

Employment Coach Role Overview

SYC is seeking a passionate and dedicated Employment Coach to join our team in Mount Gambier. As an Employment Coach, you will play a vital role in helping individuals overcome career challenges and achieve their employment goals.

Key Responsibilities:

  • Provide one-to-one coaching sessions to participants, assessing their career needs and creating personalized action plans.
  • Conduct career assessments and help clients identify their strengths, interests, and values to guide their employment goals.
  • Use sales strategies to work collaboratively with community organizations to create opportunities for participants.
  • Assist participants in developing effective job search strategies, including resume writing and interview preparation.
  • Refer participants through training, counseling, and other services to increase long-term employment outcomes.
  • Ensure compliance requirements are met.

About You

We are looking for someone who is enthusiastic, empathetic, and dedicated to making a difference in people's lives. You will have experience in administration, strong attention to detail, the ability to meet deadlines and outlined KPI targets, and the ability to work in an agile environment.

Requirements:

  • Experience in customer service, client-facing, or an administrative role.
  • Time management, organizational skills, and the ability to plan and prioritize to achieve outcomes.
  • Excellent communication skills with well-developed verbal and written skills, and the ability to conduct client assessments, develop case plans, and case notes and reports.
  • Interpersonal conflict resolution and negotiation skills, along with the ability to identify innovative and lateral solutions to problems.
  • Ability to develop relationships with employers and relevant stakeholders.
  • Excellent computer skills.

What We Offer

  • Generous achievement incentives for high performers.
  • Increase your pay with Salary Packaging options.
  • Enjoy an additional day off to celebrate your birthday.
  • Access an additional one week of paid leave each year through SYC loyalty leave.
  • Stay healthy with discounted Corporate Private Health Cover.
  • Access our free and confidential Employee Assistance Program.
  • Access to special discounts on memberships and fitness activities through Goodlife, Fitness First, and Zap Health Clubs.
  • Enjoy special benefits with Beaurepaires.

SYC exists so everyone can succeed. We are a non-profit human services organization, investing back into the Australian community, helping tens of thousands of people every year with housing, education, and employment.

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