HR Process Optimiser

2 weeks ago

Melbourne, Victoria, Australia beBeeStrategic Full time $98,765 - $123,456
Job Description

This role will see you take responsibility for driving business productivity and efficiency in the hire-to-retire process through strategic HR operations delivery.

You will be passionate about ensuring the HR operations team fulfils service levels and business KPIs, delivering an enhanced business user experience.

Responsibilities:
  • Contribute to the development of processes including organisational management, onboarding & offboarding, administrative support for learning & development, talent acquisition & rewards, compliance to relevant controls and employee information retention requirements.
  • Define onshore service provider SLAs, business KPIs and compliance requirements.
  • Help build the roadmap for human resource operations optimisation, aligned to the overall service optimisation, automation and integration strategy.
  • Work closely with stakeholders to improve business user experience and minimise performance impacts during service transition periods.
  • Provide input into the development, communication, engagement, and deployment of the overall human resource services roadmap to support all sub-functions, business units and regions, ensuring alignment with strategic objectives for growth.
  • Maintain operational relationships with a range of vendor and outsourced providers, creating a high-performing onshore and offshore workforce, to support the business achieving KPIs and business objectives.
About You

You are an accomplished HR operations leader with a passion for excellence and for ensuring the efficient use of process, people and technology to enable business performance.

Your resume will demonstrate proven experience in operating and managing a remote / contingent workforce.

Additionally, you will possess:

  • A high degree of expertise in the use of SAP Successfactors Employee Central & Learning modules, including the back-end tech side and HR end-user side.
  • Tertiary qualifications in a relevant discipline and prior experience from HR operations / HR services or payroll.
  • Strong service and process management background having progressed into leadership with experience of business change and driving both process and systems improvements which impact bottom line.
  • Demonstrated experience of Six Sigma/ Lean, together with the ability to lead onshore & offshore teams.
  • Highly developed analytical and problem-solving capabilities with outstanding organisational and leadership ability.
  • Solid understanding of business operations specifically in the HR operations process function, ideally within a fast-paced and competitive environment.

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